Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Technician (12) , Engineer (11) , Software Engineer (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 29 reviews)); "I would say Good benefits and 401K" ((in 12 reviews)); "Opportunities to advance career if allowed." ((in 7 reviews)); "good coworkers at most locations" ((in 6 reviews)); "Good managers to work with" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Poor management" ((in 16 reviews)); "Upper management is oblivious to how to run a service department!" ((in 12 reviews)); "Low pay." ((in 10 reviews)); "Poor culture." ((in 9 reviews)); "Bad management and communication of director" ((in 9 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

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Crane Payment Innovations

Part of Crane NXT

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(300 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

300 reviews

1.0

Aug 10, 2024

Poor Management

Regional manager

Recommend

CEO approval

Business Outlook

Pros

Great customers, frequent travel, and terrific technology.

Cons

Upper Management does not appreciate staff.

Crane Payment Innovations Response

Thank you for your candid feedback. We would like to better understand your specific concerns, so if you are comfortable, please share more details about your experience by contacting Human Resources at hr.feedback@cranepi.com. In the meantime, your comments are being shared with our leadership team for discussion.

3.0

Jul 31, 2024

A mixed bag

Field service technician ii

Recommend

CEO approval

Business Outlook

Pros

If you love to Drive, this is the company for you. Lots of travel to Rural/Remote locations with a Company Vehicle and reasonable reimbursement. Low management intervention in your day to day work. Some flexibility in scheduling. A solid mix between Solo and Team-Oriented work.

Cons

Top-Heavy management wise, with upper management out of touch with ground level staff. Product training is sparsely timed (or non-existent) outside of the US. Slow and baffling supply chain issues for High Frequency parts. Depending on your geographic location, overtime is both necessary for day to day survival and to maintain service level.

Crane Payment Innovations Response

Thank you for sharing your experience, and we appreciate your feedback. We will share your comments with our leadership team for discussion, as we are always striving to improve ourselves as a business. Best wishes from our team.

2.0

Jul 12, 2024

CPI Challenges

Sales director

Recommend

CEO approval

Business Outlook

Pros

Very few pros. I would say Good benefits and 401K

Cons

Lesdership was very challenging. They love to have multiple spreadsheets stating the same information. The company is very slow to make decisions and does not stay current on technology.

Crane Payment Innovations Response

We appreciate your review and will share your comments with our leadership team for discussion, as we are always striving to improve ourselves as a business. Best wishes from our team, and thanks again for sharing your feedback.

Viewing 49 - 51 of 300 Reviews

Jobs at Crane Payment Innovations

Field Service Technician I

Field Service Technician I

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Ratings by category

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Poor Management

A mixed bag

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