Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,490 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,490 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 18, 2010

The Barrel was fun before the recession...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very laid back atmosphere. Before the recession there was a lot of fun had by all. Lots of down time.

Cons

Tons of gossip. Everyone stabs everyone in the back. Especially during the recession, everyone was out for themselves. Too many managers for so few employees.

3.0
Oct 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Great product and reasonable quality of merchandise. Crate provides a decent employee discount and the staff are a great mix of personalities. Management is fairly flexible.

Cons

As a part-time staff member you are given limited training as well as a very narrow introduction to the company and it's vision. After a few days you are "thrown into the deep end" and expected to perform, or rely on the help of fellow staff members. Management spends a great deal of time in the office, and is not a presence on the sales floor.

3.0
Jun 24, 2009
Recommend
CEO approval
Business Outlook

Pros

When it comes to scheduling, they are pretty flexible with your needs. The training is pretty good.

Cons

Beware of certain positions because you are required to do evening (close) shifts at all times. And of course the don't tell you this during the interview process. Don't even think about confiding in a manager, because soon the whole store will know your business. Employee confidentiality is something unheard of at Crate and Barrel. The positions that require the most difficult back breaking work are paid very little and be prepared to do your job as well as everyone else's without a pay increase. People who have no knowledge of the product, who aren't even street smart with an ounce of common sense recieve outrageous promotions. Expect to know what type of protection you will be getting based on your own compextion...(yes, this isn't a typo). At Crate and barrel, the MANAGERS are always right. They are very afraid and wary of Unions, only because of the shady practices that goes down behind the curtains.

Viewing 2485 - 2487 of 2,490 Reviews

Glassdoor has 2,616 Crate and Barrel reviews submitted anonymously by Crate and Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Crate and Barrel is right for you.