Creative Solutions for Hope reviews

CSH is continuously striving to provide the best services possible for our clients, so we are happy to hear that you saw this also! CSH does implement new policies, as it is our obligation to provide our services in compliance with the policies outlined by the Behavior Analyst Certification Board (BACB). We want to ensure that we remain up to date with the developments occurring within the field of ABA. We do pride ourselves on our training process, so it is unfortunate to hear that the written, visual, and hands on training approaches did not work for you. To assist with assimilating to the company, newly hired employees are able to work with supervisors in person to go over ABA terminology, observe sessions in a Social Skills group setting, as well as experience sessions in both an office and home setting. We provide newly hired employees with the opportunity to train in a group setting to facilitate collaborative learning. Throughout the training process a supervisor works alongside the new hires to introduce them to the company, and support them in the ABA Therapy field.

We do agree that our clients are exceptional, and that our team is very driven and are knowledgeable in the ABA therapy field. To address your statement regarding the supplies, the office supplies are kept in an unlocked room for ease of access, as trust, is an integral part of our company here at CSH. We believe that trust is built on integrity and honesty, and CSH provides growth opportunities to those that demonstrate trustworthy behaviors. However, if you are referring to our medical and clinical files, then yes, absolutely, CSH does work hard to ensure that all of our client information is safeguarded for our client’s privacy. To ensure we protect our client data from HIPAA violations, and breaches of the BACB ethical codes; we have put extra precautions in place to ensure that our client’s medical and clinical files are secure. Employees may have to ask the administrative team to accompany them to specific locations of the office that contain client or medical files, for HIPAA compliance purposes. Our staff are cognizant of the HIPAA regulations, so they understand the protocols in place to avoid any breaches. As a former employee growing in this field, we would hope that you would understand the importance of protecting client information, and abiding by the HIPAA regulations and laws. We choose to maintain the data collection process as we have found that this provides the clinical team with a paper trail of the data collected; whereas a technical device may cut time down in the moment, it may create more time to try to rectify the paperwork if there was a technical glitch. CSH has many reinforcing incentives for our employees to engage in, (i.e. Employee of the Month, Employee Anniversary Celebrations, Holiday Gatherings, etc.). Based on the continuous growth of the ABA therapy field, our company remains flexible by creating policies that are aligned with the ever changing field to best benefit our staff and clients. All staff equally follow the same protocols specified in New Hire Training, stated in the Employee Handbook, reminded in the Companywide trainings, and recapped again by supervisors of the company.