Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 109 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 65 reviews)); "Great work / life balance" ((in 61 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 32 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Promotional opportunities difficult" ((in 4 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

5.0

Jun 14, 2016

Quality Auditor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work would recommend

Cons

Nothing bad to say about the company

5.0

May 24, 2016

Great Place to Work – without any Kool-Aid

Compliance

Recommend

CEO approval

Business Outlook

Pros

One of the best things about Credit Acceptance is that our culture is great without having to be shoved into the face of team members; it comes naturally from within. - Very competitive pay - Company shares success with team members through profit sharing - Generous total rewards including PTO and tuition reimbursement - Quality of hired team members shows through proper pre-hire assessments - Internal promotions - Strong senior leadership team that is open to hearing new ideas and provides multiple listening posts for team members to provide criticism, feedback, and suggestions. Personally, I also find them to be very friendly and easy to work with. - CEO holds a quarterly Town Hall and answers ALL team member feedback - Opportunity for team members to apply to newly posted roles before they are released to the public

Cons

Though the cons of working for Credit Acceptance are few, be prepared for a workload that seems to never end. The teams do try to celebrate accomplishments but most times there are high priority tasks to be completed. - HQ and the other sites seem disconnected at times due to cultural and geographical differences - Internal career mobility could use more support from the Company - Team member referral process is currently convoluted and many times, non-responsive from the Talent Acquisitions team

4.0

May 23, 2016

It is a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Opportunity in Sales. Not always an easy one, so be prepared to work for it. Worth it when you do.

Cons

Like so many corporate jobs, it has become metric driven. That limits the scope of the job performance so at times you need to work toward your Metric number rather than a strategic plan for your specific market. Metrics as a guide are good, but it doesn't take the place of really managing a specific territory for growth.

Viewing 754 - 756 of 867 Reviews

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