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      Crown Castle

      Engaged Employer

      Crown Castle reviews

      3.2

      43% would recommend to a friend

      (1,129 total reviews)
      avatar

      Christian Hillabrant

      39% approve of CEO

      25% positive business outlook

      Ratings by demographic groups

      Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      Jul 3, 2019

      DO NOT WORK HERE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Is this even a thing here?

      Cons

      Where to even begin? This company has gone downhill so fast. Every single new director position is being filled with outside Google employees. They've recently just laid off a good and hard working team of 15 people to afford these new Google people and started parading them around the office like the Macy's Thanksgiving parade. Talk about tone deaf and callous. This company rewards hard work and dedication with bonus cuts and lay offs! When you're no longer needed in your role, instead of being shifted to a new role, they just get rid of you. They don't treat employees like people, just numbers and figures in terms of how you're costing the company. They don't even spare a budget for paper cups and snacks! LOL what a joke! If you want to be treated as subhuman and a liability, by all means, apply. Your manager will be some wet behind the ears newbie who will need his hand held through every tough business decision. Live an hour away and need to work from home during a thunderstorm? TOUGH LUCK. We need everyone in the office to promote a nonexistent culture! Need help from HR to address sexual harassment? DON'T BOTHER. They'll sweep it all under the rug and pretend it didn't happen. Crown Castle is lucky it's not a publicly known company or it would have been rightfully torn to pieces in the media. What a terrible, unethical company.

      avatar
      Crown Castle Response
      6y
      Thank you for candidly sharing your views. It's always disappointing to read about a teammate describing a poor experience of our business. The vast majority of employees tell us they enjoy working here - we consistently score around 90% engagement in our survey. However, we want everyone to have a great experience at Crown, because we know that helps our business deliver for our customers. You've raised too many individual points for me to cover here, but there are a couple of things it's important to highlight. First, we are proud of our culture and our B3 values are woven into everything we do. As an example, our CEO focused a large part of our last Company Conversation on our Be Accountable value, as it's core to our success. Second, we do not tolerate harassment of any sort in our business, and encourage anyone who's seen or experienced anything to raise it with their manager, a senior leader, or report it via our Alert Line. Thank you again for reviewing our business. We're going to continue to make Crown an even better place to work. I hope you come on that journey with us and then when you write a future review, that you feel things have improved from your personal perspective.
      2.0
      Jun 26, 2019

      Project Coordinator

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Make your own work schedule within reason. Buy lunch from time to time. Pay is pretty good

      Cons

      Very disorganized and a stressful place to work. Management has no experience and doesn't communicate changes clearly. No transparency and M&Ps change and are added daily by a disconnected leadership stuck behind a keyboard. They try to promote a good culture but it's far from that...most everyone there seems to be looking for a new job.

      avatar
      Crown Castle Response
      6y
      Thanks for sharing your views on Crown with us. We're working hard to ensure we communicate clearly, as well as listening to what our people are saying. That's why we introduced the Company Conversations, re imagined our intranet news pages and launched a new mobile way of sharing your views. We also know there's more we can do to help our people leaders - which is why we launched Leading at Crown earlier in the year. We're grateful for you sharing your views and wish you every success in your current role.
      5.0
      Jun 17, 2019

      Great Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I definitely feel appreciated for my efforts via good pay, good benefits, good PTO, bonus, and stock. Management encourages ownership and empowerment to get the job done. Lots of opportunities across the country. Big focus on training lately is a huge plus. I feel that this will continue to be a long, fruitful relationship.

      Cons

      EOM can be rough in the field, but we all understand why. The transition with all the new acquisitions has caused some challenges on the internal IT side (applications, etc) but it's starting to come together nicely.

      avatar
      Crown Castle Response
      7y
      We appreciate your review – thank you! We’re so happy you feel appreciated here at Crown Castle. We’re listening to feedback and making strides to ensure our employees feel valued, supported, and encouraged at work. We recognize that we’ve been through a period of change – we’re so thankful for our teammates helping us grow. We’re also thrilled to know that our comms are getting through. We want to be as transparent and open as possible. We’re one company! You can give us more feedback during our Company Conversations or through our intranet homepage.
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      ReviewsCrown Castle reviews

      Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.