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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)
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Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews
1.0
Jul 3, 2017

store manager

Recommend
CEO approval
Business Outlook

Pros

cant get fired, good benefits.

Cons

pay sucks! they are very cheap! i came onboard on a buyout. former company paid well and had decent benefits. was told during aquisition that our pay would be comparable. not even close! our pay was cut by a third almost to a half. the culture is bs! you be a good little boy and u get a $25 dollar wow gift card. at end of yr they take taxes out of it. if they find out u have experience in any type of trade they will use u and have you doing it for the same pay and not have to pay a contractor to do it.and not give you a cheesy wow card. sweat your balls off for no recognition. they are micro management and tell you everything to do. they trust you with nothing. if ur a good brown noser they will cut you slack. they tend to spend alot of money on bs meetings and trips instead of paying employees more and investing in them. alot of wasted money. their wow culture and meetings is nothing more than a brainwashing scam to to hype you up into believing your happy until you go back to work and reality sets in. self storage is a good job as long as you stay with the smaller companies. cubesmart likes to blow smoke up your butt. best thing i ever did was quit

4.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

I am going to try not to be biased because I am a trainer for this company, but there are a lot of great reasons to work for CubeSmart. This company is customer service. The company reputation and rapid growth are the main results for great customer service. You get to meet lots of new people, build long lasting relationships with co workers and customers, you get the benefit of working in an office and outside on property, because of the rapid growth the opportunity to climb the ladder is there, and there is always ways to make extra money based on your performance. You will be a sales person. The goal is to sell storage like you are selling a house. A real esate agent doesn't get the big money unless they get the sale...its the same concept at CubeSmart.

Cons

Working in property management, it is what you make it. Some people take advantage of the independence we get as managers and do not take ownership of their properties. This job is NOT hard, at all! You just have to be on top of your work, get it done and then you might have down time depending on how your store pace. It is an on call 24/7 job, however the better you take care of your property and customers, you shouldn't be getting too many calls after hours. There are always issues with abandoned furniture that we are responsible for getting rid of, but big projects like that you should never have to do alone. I think one thing to consider while reading these reviews is that people are lazy. Most people my age (20-30) just don't know the meaning of "hard work". Most who apply at CubeSmart think that it is just an office job. IT IS NOT. BUT all aspects of the job are pretty easy.

1.0
Jun 1, 2017

Culture of Lies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working with wonderful customers.

Cons

This company's culture is all based on lies. "get the sale...don't tell the customer about insurance requirements." "Get the sale...don't tell the customer about condensation. (causes mold)" "Get the sale...don't tell the customer there WILL be a rent increase at least once a year." How about patting the staff on the head and giving out "awards" then firing them for the most stupid excuses possible. Lying about schedules. (no flexibility, forget going to church on Sundays if your a Christian)!

Viewing 43 - 45 of 740 Reviews

Glassdoor has 757 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.