Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

39% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 48 reviews)); "Great culture to be part of" ((in 33 reviews)); "People are nice and try to help." ((in 27 reviews)); "Nice and friendly coworkers" ((in 16 reviews)); "Good work life balance" ((in 13 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 76 reviews)); "Bad management makes your life hell" ((in 29 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 23 reviews)); "Stores should have 2 managers and most only had 1." ((in 12 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 10 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

CubeSmart Self Storage reviews

2.9

39% would recommend to a friend

(741 total reviews)

Christopher P. Marr

58% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (741 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CubeSmart Self Storage has an employee rating of 2.9 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

741 reviews

3.0

Jun 25, 2021

Good work/life balance, not a good long-term option

Store manager

Recommend

CEO approval

Business Outlook

Pros

Easy workload, plenty of downtime and ability to shine by taking on projects of your own.

Cons

Management. Huge disconnect between corporate and other employees. Severe cost-cutting measures often impact customer satisfaction and ability for employees to do their job.

1.0

Jun 15, 2021

Low pay, micro- management, and drudgery

Store manager

Recommend

CEO approval

Business Outlook

Pros

Having A job is better than having NO job.

Cons

Basically, the job is that of janitor. I was sent out to an outpost where I found myself alone with contract creating software that didn't work. Customers were frustrated because it took forever to get past the software glitches and the traing was ineffectual, erroneous, and a waste of time. Although there were numerous locations near my home, I was assigned to location 20 miles away. I was given just enough hours to not qualify for their expensive benefits...and I was making minimum wage doing a stressful and very physically demanding job.

1.0

Jun 11, 2021

Smoke and Mirrors featuring little pay

General manager

Recommend

CEO approval

Business Outlook

Pros

You will get 36-40 hours a week but that about the only positive thing I say . Benefits and scheduling are a joke.

Cons

Scheduling - Very, Very, Inconsistent and I have to ask people ( selfish or cliqued up ) to cover for me for if I want a day off if want to spend time with my family. This is the PTO that you work for everyday. Good luck finding people to cover for you. Upper Management - 1st They do not give a DAMN about YOU. Only the numbers you produce . They will try their hardest to paint a different image. I mean lie straight through their teeth for the sake of trying to be someone you know they aren't. Insurance - Cubesmart does offer you insurance but they (Cigna )don't cover much of anything. Raise Structure- $.25 cents raise to maybe $.50 cents . Regardless of hired position you will not receive a raise higher than that. From top to bottom this place needs change. I would honestly recommend Wendy's before you come here and waste your time

Viewing 127 - 129 of 741 Reviews

Jobs at CubeSmart Self Storage

Custodian - Maintenance

Store Operations Associate

Custodian - Maintenance

Store Operations Associate

Custodian - Maintenance