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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)
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Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews
1.0
Jul 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Field Teammates and set schedules.

Cons

Read the positive reviews carefully. The short ones with little to no details are fake. Employees have also been asked to write 5 star reviews because the overall rating for the company dropped. So let’s start with pay. Single adults can’t live off the pay CubSmart offers. Now combine the low pay with company insurance that goes up yearly (last year went up $20/ pay period) and cancels out your .20 - .30 cent yearly raise. Next let’s talk about upper management. They have cut and cut and more cuts to the point where we no longer receive bonuses. No longer receive decent respectable raises, nor did we get any kind of respectable bonus for working through COVID. Company is making record profits, execs are giving their selves huge bonuses and pay raises, but we got a one time $150 bonus for working through COVID…. absolute joke. Advancement - non existent. They brag about promoting from within yet 11 out of the 12 new DMs were hired externally. Next, 401k. Another joke. They don’t pay field employees enough to contribute much to your 401k. If that’s not bad enough, they don’t even cover the fees for the 401k. Work atmosphere - starting to look like Public Storage. They hired a few DMs from Public storage, who brought their friends over, and have turned it into a toxic working environment that includes favoritism, gossiping, and cliques. If you’re not in the clique - watch out. Leadership - not long ago you could run the store as if it was your own. They even encouraged that. Now, you don’t have much say or decision making ability anymore. It’s micromanaged to the point that they tell you when you can take lunch.

1.0
Jan 17, 2016
Recommend
CEO approval
Business Outlook

Pros

you get to work by yourself, and have the freedom to set plannograms by yourself

Cons

there has been 4 dms since i got hired 10 months ago, and each one is worst then the last. There is a lot of gossip in the distirict and there is a lot of shady people working there that should not have jobs.

2.0
Apr 5, 2024

Down Hill and Jump Ship Now

Recommend
CEO approval
Business Outlook

Pros

You have a lot of great people in many departments to interact with and many help when needed even though so many are overworked. A pro used to be 3 days of working from home but that is no longer along with less flexibility.

Cons

You have a lot of turnover for reason that most departments are overworked. Top executives refuse to see that the company is growing and won’t dip into their pockets to hire more people. Pay is also low and raises are subject to the whim of the CEO. Culture and employee values are not taken into consideration by the CEO or top officials. This includes forcing people to come back more into office, less flexibility, and more work for less pay.

Viewing 22 - 24 of 740 Reviews

Glassdoor has 757 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.