Custom Ink reviews

2.9

35% would recommend to a friend

(178 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

178 reviews

Reviews about "Management"

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2.0
Dec 1, 2025

Went downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Decent bridge job - Benefits

Cons

- Management - Lack of job security

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Custom Ink Response
6mo
Thank you for sharing your perspective. We acknowledge the concerns raised regarding management and job security, and how these issues can impact someone’s work experience. We’re also glad to see our benefits noted, as providing strong healthcare and benefits has long been an important part of how we support Inkers.
2.0
Dec 1, 2025

Do not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great healthcare benefits (no deductible)

Cons

- Paternalistic, condescending leadership - Stuck in bad management patterns - will tell you how lucky you are to work remotely/oversell the culture to keep you from looking elsewhere - low wages compared to similar roles elsewhere - micromanagement, leadership shows no trust in employees - constant layoffs

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Custom Ink Response
6mo
Thanks for taking the time to share your perspective. We recognize that ongoing change and uncertainty can be frustrating and feel discouraging, particularly when it affects how leadership decisions are experienced day to day. We also hear the broader feedback around leadership approach, compensation, and the impact of repeated organizational changes. Healthcare benefits are an area we’ve consistently invested in, and it’s helpful to see them reflected in feedback, even alongside more critical perspectives. We wish you well in what comes next and appreciate you taking the time to provide this input.
1.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO, great medical benefits, very low stakes stress-wise

Cons

SLT moving company in a bad direction - what was once genuine community focused customer service is now a soulless predatory call center that micromanages you, tells you they want your feedback and opinions but don't care to listen unless you're affirming them, and gaslights you every step of the way. If you miss high school politics and want mean girls in mid-level management, this is the place for you.

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