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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      2.9

      35% would recommend to a friend

      (178 total reviews)
      avatar

      David Doctorow

      33% approve of CEO

      21% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      2.9

      Culture & values

      2.7

      Career opportunities

      2.2

      Senior management

      Ratings by demographic groups

      Reviews by job title

      178 reviews

      Reviews about "Management"

      Return to all reviews
      4.0
      May 13, 2025

      Pretty Good

      Production associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good overall for the area at the time

      Cons

      Passive management that was resistant to change

      avatar
      Custom Ink Response
      1y
      Thank you for sharing your experience as part of the Reno team. We’re glad to hear that you found your time at Custom Ink to be a good fit overall for the area and appreciate your contributions during your tenure. We also hear your feedback about management and change readiness. Adaptability and continuous improvement are values we strive for, and perspectives like yours help highlight where we have room to grow. Your input will be shared with our team as we continue working to strengthen leadership support and responsiveness. Thank you again for your time with us, and we wish you the very best in your next chapter.
      2.0
      Apr 18, 2025

      Bad then, got worse.

      Store representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, not including management. A lot of training.

      Cons

      Bad management, childish favoritism, inability to pick a direction and stick with it, the list goes on. The biggest con was the absolute hypocrisy when it came to company ethics. I've never seen a company blow so much smoke about how to treat people and then do the exact opposite. There was also no clear path up in this role without relocating. Which I'm glad I didn't do, as custom ink relocated a bunch of production employees and then fired them too. Right before outsourcing art overseas, despite having an excellent art team.

      avatar
      Custom Ink Response
      1y
      Thank you for sharing your experience. We’re sorry to hear that your time at Custom Ink didn’t reflect the values we aim to uphold, especially around fairness, leadership, and how we treat one another. That’s difficult to read, and we take feedback like this seriously. It’s encouraging to know you had positive interactions with teammates and found value in our training programs—we believe strongly in the importance of learning and connection, and we’re grateful you experienced that during your time with us. We appreciate the honesty in your review and are always working to learn from experiences like yours. If you’re open to continuing the conversation privately, we’d welcome the chance to hear more. You can reach us at inkerfeedback@customink.com.
      3.0
      Jan 20, 2025

      Decent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and good coworkers.

      Cons

      Poor management leads to unhappy workers

      Viewing 10 - 12 of 178 Reviews
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