Is Custom Ink a good company to work for?

Custom Ink has an overall rating of 2.9 out of 5, based on over 732 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 30% of employees would recommend working at Custom Ink to a friend and 23% have a positive outlook for the business. The best reviews about Custom Ink have been left by employees working as Key Account Manager , Manager and Sales/Service Representative .

Does Custom Ink pay their employees well?

According to anonymously submitted Glassdoor reviews, Custom Ink employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Custom Ink. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Custom Ink?

30% of Custom Ink employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Custom Ink 3.5 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 117 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 59 reviews)); "Great coworkers you can bond with and make lifelong friends" ((in 33 reviews)); "Great atmosphere and culture." ((in 30 reviews)); "Free food at least twice a week" ((in 24 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 55 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 42 reviews)); "Multiple managers along with employees came and went within locations in my region" ((in 20 reviews)); "Everything started to go down hill during their first rounds of massive layoffs." ((in 16 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 13 reviews))

What are employees saying about Custom Ink layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Custom Ink layoffs and their outlook for job security at Custom Ink in 2026.

What Custom Ink locations have received the highest employee ratings?

McLean , Dallas , Washington , Irving , Flower Mound

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Custom Ink

Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)

David Doctorow

23% approve of CEO

23% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Diversity & inclusion

3.5

Work/Life balance

2.9

Culture & values

2.6

Career opportunities

2.3

Senior management

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

703 reviews

3.0

Nov 18, 2024

N/A

Sales

Recommend

CEO approval

Business Outlook

Pros

It has a Good company culture.

Cons

So many layoffs have happened in the past 2 years.

2.0

Nov 17, 2024

OK company

Satisfaction assurance

Recommend

CEO approval

Business Outlook

Pros

Nice team, some good company benefits and potential to earn more

Cons

Repetitive with some grey areas in the work

5.0

Nov 13, 2024

Lucky to be Here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working at Custom Ink is a rewarding experience as the company is invested in both personal and professional development. Diversity & Belonging initiatives are ever-evolving and fostering an environment where all feel warm and welcome in the inker community. There are also opportunities to lead or engage in IDC's (Inker Diversity Councils), Inkternships, LINKers, and other great programs designed to help inkers cater to interests outside of their specific role. Team members (inkers) enjoy a variety of perks, including working remotely, excellent benefits, and flexible schedules. Custom Ink values work-life balance, offering 25 days of paid time off per year in addition to annual holidays, ensuring that inkers have ample opportunity to recharge and pursue their passions outside of work.

Cons

One of the notable challenges at Custom Ink has been the aftermath of massive layoffs, which have resulted in an increased workload for remaining inkers. This situation has also made it challenging to explore interdepartmental opportunities, as such positions don't open up frequently. Leaders are committed, however, to professional development and helping their team members develop skills and knowledge applicable to interests.

Viewing 58 - 60 of 703 Reviews

Jobs at Custom Ink

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week