Is Custom Ink a good company to work for?

Custom Ink has an overall rating of 2.9 out of 5, based on over 732 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 30% of employees would recommend working at Custom Ink to a friend and 23% have a positive outlook for the business. The best reviews about Custom Ink have been left by employees working as Key Account Manager , Manager and Sales/Service Representative .

Does Custom Ink pay their employees well?

According to anonymously submitted Glassdoor reviews, Custom Ink employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Custom Ink. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Custom Ink?

30% of Custom Ink employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Custom Ink 3.5 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 117 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 59 reviews)); "Great coworkers you can bond with and make lifelong friends" ((in 33 reviews)); "Great atmosphere and culture." ((in 30 reviews)); "Free food at least twice a week" ((in 24 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 55 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 42 reviews)); "Multiple managers along with employees came and went within locations in my region" ((in 20 reviews)); "Everything started to go down hill during their first rounds of massive layoffs." ((in 16 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 13 reviews))

What are employees saying about Custom Ink layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Custom Ink layoffs and their outlook for job security at Custom Ink in 2026.

What Custom Ink locations have received the highest employee ratings?

McLean , Dallas , Washington , Irving , Flower Mound

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Custom Ink

Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)

David Doctorow

23% approve of CEO

23% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Diversity & inclusion

3.5

Work/Life balance

2.9

Culture & values

2.6

Career opportunities

2.3

Senior management

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

703 reviews

3.0

Aug 27, 2015

Associate Manager - Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work with fun, mostly young people. There are some fun events and free snacks available. Positive atmosphere for the most part.

Cons

Pay is pretty terrible. I left a management position for an entry level position with another company and made more money immediately. Hours are terrible, with late nights and weekends being pretty required, and overtime is mandatory most of the year. Juvenile benefits - instead of flexibility or career development they offer cupcakes and puppy days. You essentially take a pay cut if you help by taking on more responsibility, but with the lure of a potential promotion.

4.0

Aug 12, 2015

Awesome company, low pay.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Customink LOVES their employees and showers them with little gifts, great benefits, and lots of opportunities for over time.

Cons

The compensation isn't great and varies per location

1.0

Jul 23, 2015

Can't afford to work here

Production artist

Recommend

CEO approval

Business Outlook

Pros

- cool building - fun coworkers - snacks and free perks - casual atmosphere/dress - nice benefits

Cons

- low pay - required overtime - factory-line work - hard to get a raise or promotion - soul-sucking

Viewing 637 - 639 of 703 Reviews

Jobs at Custom Ink

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week