Is Custom Ink a good company to work for?

Custom Ink has an overall rating of 2.9 out of 5, based on over 732 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 30% of employees would recommend working at Custom Ink to a friend and 23% have a positive outlook for the business. The best reviews about Custom Ink have been left by employees working as Key Account Manager , Manager and Sales/Service Representative .

Does Custom Ink pay their employees well?

According to anonymously submitted Glassdoor reviews, Custom Ink employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Custom Ink. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Custom Ink?

30% of Custom Ink employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Custom Ink 3.5 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 117 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 59 reviews)); "Great coworkers you can bond with and make lifelong friends" ((in 33 reviews)); "Great atmosphere and culture." ((in 30 reviews)); "Free food at least twice a week" ((in 24 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 55 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 42 reviews)); "Multiple managers along with employees came and went within locations in my region" ((in 20 reviews)); "Everything started to go down hill during their first rounds of massive layoffs." ((in 16 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 13 reviews))

What are employees saying about Custom Ink layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Custom Ink layoffs and their outlook for job security at Custom Ink in 2026.

What Custom Ink locations have received the highest employee ratings?

McLean , Dallas , Washington , Irving , Flower Mound

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Custom Ink

Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)

David Doctorow

23% approve of CEO

23% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Diversity & inclusion

3.5

Work/Life balance

2.9

Culture & values

2.6

Career opportunities

2.3

Senior management

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

703 reviews

4.0

Jul 21, 2015

Production Artist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lost of upward movement opportunities when I worked there, since I have left I hear there are fewer now. Pay is pretty good, lots of PL and good benefits.

Cons

The work is pretty tedious. Management is pretty young and unexperienced. Lots of high school like gossip among employees.

3.0

Jul 15, 2015

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Workplace and office environment

Cons

Work life balance is horrible. You need to work so many extra weekends and so many weekends each quarter.

4.0

Jul 7, 2015

5 stars compared to other companies! 4 stars since room to improve

Sales and service representative

Recommend

CEO approval

Business Outlook

Pros

- The people! Great peers and most leaders are pretty outstanding - Benefits - Empathy that allows for flexibility when needed - Awesome workspace/workplace - Top leadership cares, and are bringing in new upper management that care - Opportunity to grow, though it is competitive! - A company that is trying to be the best it can be and not lose to other similar companies

Cons

- Pay is average (those that say it's awful obviously don't know any better as this is their first real job out of college) - A few bitter, entitled, bad seeds that expect promotions, tons of money for a mostly entry level job, and constant praise (my parents warned me about these peers) - Due to communication across departments and locations, sometimes people can be aggressive/defensive (not the norm, but it comes up) - Technology needs improvement!

Viewing 640 - 642 of 703 Reviews

Jobs at Custom Ink

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week