Company Complaints:
- This company is so disorganized from Senior Leadership on down. Projects are assigned to staff with no clear instructions, deadlines, or deliverables articulated. Projects switch directions, or are outright canceled with no notice or explanation. Staff cannot ever see projects come to fruition, thus causing burnout
- Disorganization combined with overwork and lack of pay has resulted in the company hemorrhaging employees (especially during the Great Resignation)
- Persons of color are routinely passed over for promotions. Custom Ink likes to thinks it is inclusive of all employees, but the cis white culture runs deep. Witnessed multiple black women get passed over for promotions
-If you are a person with a disability do not even think about applying here. Custom Ink does the bare minimum to accommodate your needs. HR and managers are ablest AF!
- Custom Ink surveys employees to death. But if an employee dares to say something negative in the survey, managers will pull them into a meeting to give them a “slap on the wrist.” Anyone who publicly utters something negative about Custom Ink is automatically blacklisted. In some situations, employees have been denied promotions and even laid off
- Senior Leadership act like they are frat bros. Witnessed meetings where leadership routinely drop F-bombs. This is such a pervasive cultural problem that lower-level staff do not feel comfortable going to HR with complaints
Manager Complaints:
- Custom Ink is staffed by gaslighting, micromanagers. Managers who have just a little bit of say in operations go on power trips. Witnessed managers scream at lower-level staff who publicly speak out against them, or talk negatively about a project direction. Thus, causing lower-level staff to cry and experience extreme distress
- Witnessed managers publicly break the confidentiality of employees
- Complaints about managers to HR go unheard and the harmful behaviors are left unchecked. Zero accountability at this company!
