Custom Ink reviews

-This is both a pro and a con: Inkers stay at Custom Ink for a long time, and for many, it's their only job since either HS or college. Basically, they "grow up at Custom Ink" and have jobs in many different parts of the business, which is great. The unintended consequence is that there's a lack of awareness of best practices in business that could really help Inkers, the community, and the company. I do see where Custom Ink is making a strong effort to bring in outside talent and push for professional development, so I think this will change without losing the culture. -While premiums for individual Inkers are super low, adding a spouse to insurance is quite pricey. The 401(k) match is a little below average too. Again, I know that they're looking at both of these things, and they were really receptive to my feedback about it. -Having survey data is great, and I appreciate how much Custom Ink cares about feedback. I am slightly concerned that not all managers respond to the feedback well, and team members may rate something highly on their survey when they have concerns, just to avoid an awkward follow-up discussion.

1 - This is not a traditional outside sales role. The majority of your time is spent outbound cold calling on the phone. 2 - There is a significant amount of time spent in meetings. I've never seen so many team meetings in other sales roles. Our job was to be out selling rather than sitting in 2 team meetings per week, a one on one per week, and a monthly team call. On top of that, "chatter" is expected within the team via email and chat. If you're working hard on cold calling and also sourcing quality leads and the chat is dead, you'll be prodded to "get some chatter started". 3 - "Leads" are provided but they are not remotely qualified. You frequently have competitors in your lead list, outdated information, or the wrong contact. It's normal to spend up to 20 minutes on 1 call trying to find the right contact. When you are supposed to log 30 calls a day with leads like that and have 2 meetings per day, it's way too much. On top of that, you're not making quality calls, you're just relying on volume to try to reach someone who hopefully will make time to talk to you. Overall, the outside sales team is being run like a remote outbound call center with rather than a true territory account manager role.