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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      2.9

      30% would recommend to a friend

      (703 total reviews)
      avatar

      David Doctorow

      23% approve of CEO

      23% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.5

      Work/Life balance

      2.9

      Culture & values

      2.6

      Career opportunities

      2.3

      Senior management

      Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      703 reviews
      1.0
      Oct 13, 2025

      Soulless Corporate Wasteland

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues and decent benefits.

      Cons

      All incentivizing in-person meet-up events axed for no good reason Poor restructuring under new CEO Unrealistic and inefficient sales strategies Lack of support from the executive team Continued lack of transparency

      avatar
      Custom Ink Response
      5mo
      Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with your colleagues and appreciated the benefits offered. We also recognize and take seriously the concerns you've raised around leadership transitions, strategic direction, and communication. Organizational changes can be challenging, and we understand that the impacts of restructuring and evolving strategies are felt across the team. Your perspective around in-person engagement, executive support, and transparency is especially valuable, and we’re committed to continuing to listen, learn, and improve in these areas. Please know that your feedback has been shared with the appropriate teams for further reflection. If you're open to providing more detail, we welcome you to reach out to us directly at careers@customink.com. Thank you again for your candid input—it plays an important role in helping us grow as a company and as a community.
      1.0
      May 23, 2025

      Avoid

      Digital artist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is average for the field. Good PTO and health insurance though.

      Cons

      Cut throat, really have to drink the coolaid to fit in. Often can't do any professional growth. Fired people to move a lot of positiond overseas two years ago.

      avatar
      Custom Ink Response
      1y
      Thank you for sharing your thoughts and for your 5–7 years of service at Custom Ink. We’re grateful for your time with us and appreciate your recognition of our PTO and health benefits, which we continue to invest in to support team well-being. We also want to acknowledge the concerns you’ve raised regarding culture, growth opportunities, and organizational changes. We understand how difficult it can be when business decisions—especially those involving workforce shifts—impact colleagues and the sense of community. These moments are never taken lightly, and we’ve aimed to approach them with care and support. Your feedback about the internal environment and professional development is also valuable. We’re actively working to foster a culture where every team member feels empowered to grow, contribute authentically, and be heard. Thank you again for your honest review. Your insights will be shared internally to help guide our continued efforts to evolve and improve. We wish you all the best in your future endeavors
      2.0
      Sep 7, 2024

      Not Honest

      Screen printer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, Benefits, Coworkers, Diversity, Hours

      Cons

      Overworked employees, constantly changing goals, no raises in over a year.

      Viewing 118 - 120 of 703 Reviews
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      Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.