Custom Ink reviews

2.9

35% would recommend to a friend

(220 total reviews)
avatar

David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

220 reviews

Reviews about "Compensation"

Return to all reviews
4.0
Aug 6, 2019
Recommend
CEO approval
Business Outlook

Pros

-You can pretty much wear what ever clothing you want. -Everyone seems happy. -Free catered food 2 times a week and 1 time a week they cater a snack also. -Free snacks through out the whole company on all levels. - You end up getting a lot of free clothing and things like that. -Benefits are great. -Really nice office and clean bathrooms.

Cons

-Pay could be higher. It’s not low but for the amount of work you do and money you bring in base salary and commission should be improved. -Tech you work with is a little out of date but they do fix it as soon as you let them know something isn’t working. - I’ve recently heard of a couple people getting fired which is kinda worrisome because in past companies I had not seen it happen often.

avatar
Custom Ink Response
6y
Thank you for your review. And you’re right, who wouldn’t want to come to work in whatever clothing you want? I was excited to trade in my suit for jeans and a tshirt when I joined Custom Ink. But don’t let the flip flops fool you, we work hard for our customers and for our teammates. Another great thing about Custom Ink is we make sure we do our research and benchmark ourselves against the market and the competition. That doesn’t mean we will always provide the highest salaries, but we feel really good about the combination of our base, commission, and benefits program for our sales roles. We also review it every year to make sure we remain competitive. Unfortunately, turnover does happen. I can say that we have a great culture that provides every opportunity for our teammates to get the support and coaching they need to be successful. - Brian Miller, VP of Sales
4.0
May 23, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing. You start with 15 personal days and after one year you get 25 personal days. The health insurance is awesome. There are always snacks and food is catered twice a week. The pay is good and they try to make it a fun work environment.

Cons

Management isn't as good as it once was. They don't seem to listen to feedback and don't want to admit when they are wrong. Also, there is definitely favoritism.

3.0
May 14, 2019

Fun but just ok

Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, team was awesome and activities were fun. Salary is good and the benefits are stellar!

Cons

Micro management is a huge down fall, managers spend more time worrying about tiny irrelevant things then they do helping. Monotonous work dealing with upset people. Over analyzed review of recorded customer interactions. Company has terrible growing pains.

Viewing 145 - 147 of 220 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.