Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
2.0
Dec 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, cozyish office space, decent amount of PTO offered, free food

Cons

Inconsistent opportunities for growth or upward mobility, weird and toxic company culture, impossible and always-changing "bonus" metrics, middle management offered little to no guidance/support/help, super obvious cuts to employee resources and perks to meet bottom lines

2.0
Dec 11, 2020
Recommend
CEO approval
Business Outlook

Pros

1. amazing health insurance 2. high start pay (15 dollars an hour)

Cons

1. they are an ableist and does not work with employees who are in need of work accommodations 2. they had an invester last year and since they have been incredibly money focused instead of customer focused 3. It is difficult to move up in the company if it is not a sales position 4. feedback is not taken seriously 5. you have to be mindful what you say to leadership in terms of how you feel at the job, if they sense you are not content with the company they will target you are try to get you fired or quit

1.0
Aug 5, 2020

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, work from home opportunities

Cons

Six years ago I was proud to work at this company, but so many things have changed over the years that have reversed my opinion. The management does not support you at all. Starting with the immediate leadership and working up to the top, there is a complete disconnect. Policies change constantly with no notice, and there is no room to grow or advance in your career. They tout an image of empathy and being open to feedback, but if you share any feedback you essentially get blacklisted or called "negative". It is a real shame. I think this will catch up to them eventually. This toxic environment cannot last.

Viewing 160 - 162 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.