Custom Ink reviews

2.9

35% would recommend to a friend

(178 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

178 reviews

Reviews about "Management"

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5.0
Jul 6, 2015

Love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Our co-founder and president care about team members. I trust in their leadership of the company. I am treated with respect and feel appreciated.

Cons

Sometimes I think people are afraid to speak up about how they feel about things out of fear. They say everything is great when that's not the case.

1.0
Jun 11, 2015

Has Become More Flash Than Substance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Outstanding benefits plan. If you're married , you pay 100% for your spouse, however. 2. 401K with a match. 3. A decent straight-out-of-college job. Don't stay too long, though. 4. Truly values the customer experience.

Cons

1. Management spends a ton of money on large TVs that replay CustomInk commercials over and over again, while telling long-tenured, hard working employees, who's day to day jobs expand well beyond the job description that they cannot have fair-market salaries or raises more than 3-5% for great and outstanding performance. It's like hearing someone with a Ferrari complaining that they can't afford groceries. 2. Free snacks and catered Thursday lunches, frozen yogurt, flashy patios, and small value busy season contests with only a handful of winners hide a culture that is unwilling to admit that money is spent on shiny distractions instead of employee development. 3. "Start up" culture is still prevalent, where chasing the "new thing" that Marketing or Business Development wants to do is given priority over mastering the segments CustomInk already excels in. 4. Instead of developing and growing internal employees into future leaders, will bring in outside "talent." This "talent" is often paid 2-3 times more than veteran employees they oversee, takes credit for what those veteran employees are doing, and contributes little to no value to advancing the company. Too many VP level people have been hired from outside that oversee teams of 3-4 people max. 5. People are treated like computer systems, being forced to work OT and given limited growth opportunities, while internal computer systems are about 5 years behind where they need to be.

3.0
Jun 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Cool, hip company to work for. Growing constantly. Great location. Free catered snacks everyday and lunch every Thursday. Depending upon your role, you will walk away with a lot of technical experience.

Cons

Managers are all extremely young and dont know how to be a professional, mature, or fair. Promotions are given to the favorites. If you work late shift (12-8:30) you will never get out of it.

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