Custom Ink reviews

3.0

35% would recommend to a friend

(217 total reviews)
avatar

David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

217 reviews

Reviews about "Career Development"

Return to all reviews
3.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

You are basically free to make your own mistakes and not be fired for it. They will teach you how to improve!

Cons

Mass layoffs have greatly affected moral

avatar
Custom Ink Response
1y
Thank you for your feedback and for being part of the Custom Ink team. We're glad you found our learning culture supportive—we believe in growing through experience and encouraging continuous improvement. We understand that recent changes have been difficult and have impacted morale. These decisions are never easy, and we remain committed to supporting our team and rebuilding trust as we move forward. We appreciate you taking the time to share your perspective and wish you all the best in your journey.
1.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Company Paid Healthcare ‘ok’ Employee Meal Budget >100 m/o

Cons

Everything else. Lack of Leadership. Constant Changing Priorities to offset the massive month over month / year over year losses. No clear work expectations. High School Mentality / Mean Girl Culture Constant Layoff Fear

avatar
Custom Ink Response
1y
Thank you for taking the time to share your experience. We're glad you’ve found value in the healthcare benefits and meal program. We’re genuinely sorry to hear that other aspects of your time at Custom Ink have felt challenging. We understand how important clear expectations, supportive leadership, and psychological safety are to a positive work environment. Your feedback underscores areas we’re actively working to improve, especially as we navigate change. We appreciate your candid input and wish you all the best in your continued journey.
3.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Challenging but fulfilling work. Supportive co-workers. Good cause.

Cons

Constant downsizing and layoffs harmed team morale. Had to prove the work has value. Lack of product vision.

avatar
Custom Ink Response
1y
Thank you for sharing your experience. We're glad to hear you found the work fulfilling and appreciated the support of your teammates—we believe strongly in the power of meaningful work and community. We also understand how difficult organizational changes and uncertainty around direction can be. Your feedback about morale, value alignment, and product vision is important, and it’s something we’re actively reflecting on as we work to strengthen our foundation and look ahead. We truly appreciate your contributions and wish you all the best in your next chapter.
Viewing 16 - 18 of 217 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.