Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
2.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were good. Work culture and coworkers were amazing.

Cons

Terrible management. Cliques. No room for advancement, or lies about potential for leadership. Lower employees are treated very poorly. Overtime constantly with little to no break or concern for employee health.

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Custom Ink Response
3y
Thanks for sharing your perspective. It helps us a lot when people let us know what they have experienced. We will share this feedback with our team and work to improve team member experience based on your suggestions. If you want to share further context, please reach out to us directly: employerbrand@customink.com.
3.0
Feb 24, 2023

A mixed bag

Recommend
CEO approval
Business Outlook

Pros

Benefits are good, friendly people, great office space (when it was in use), certain roles allow for good work life balance and flexibility with the schedule

Cons

Eroding culture, lack of upward mobility opportunities especially in customer facing roles, muddled messaging on the future plans for the company, lack of investing in salary for team members with tenure

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Custom Ink Response
3y
Thank you so much for your feedback. All companies experience growing pains as they evolve but we strive to keep our Inker experience positive. We truly value feedback like yours and will look into this matter. If you have more details you would like to share, please reach out directly to us: employerbrand@customink.com.
4.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits Good supervisors Great perks

Cons

The public is rude/ hard doing customer service when people have lost all manors

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Custom Ink Response
3y
We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!
Viewing 220 - 222 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.