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      Customers Bank

      Engaged Employer

      Customers Bank reviews

      2.6

      34% would recommend to a friend

      (175 total reviews)
      avatar

      Jay S. Sidhu

      41% approve of CEO

      40% positive business outlook

      Ratings by category

      2.7

      Diversity & inclusion

      2.7

      Compensation and benefits

      2.5

      Culture & values

      2.5

      Work/Life balance

      2.5

      Career opportunities

      2.4

      Senior management

      Customers Bank has an employee rating of 2.6 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Customers Bank employee rating is 30% below average for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      175 reviews
      1.0
      Dec 31, 2025

      Steady decline driven by worsening policies

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There was a time when this place had real positives. That version no longer exists.

      Cons

      Conditions continued to slide downhill with no sign of correction. Decisions made at the top consistently stripped away employee privileges and basic consideration. Work life balance disappeared as excessive demands were normalized and even praised. Burnout feft inevitable rather than preventable, making this a place to avoid for anyone who values personal well being.

      1.0
      Oct 3, 2025

      Just don't

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some lovely people at the company.

      Cons

      Just do yourself a favor and don't work here.

      2.0
      Aug 12, 2025

      Very chaotic workplace, disorganized leadership

      Loans operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff is very friendly and helpful.

      Cons

      Customers Bank is a very chaotic and messy workplace. The leadership here is disorganized and incompetent, and it doesn’t seem to have a clear and meaningful direction for the company and its employees. The worst part is that the leaders here are disconnected from reality, so they keep making terrible and problematic decisions.

      Viewing 28 - 30 of 175 Reviews
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      ReviewsCustomers Bank reviews

      Glassdoor has 186 Customers Bank reviews submitted anonymously by Customers Bank employees. Read employee reviews and ratings on Glassdoor to decide if Customers Bank is right for you.