Customers Bank reviews

2.6

34% would recommend to a friend

(175 total reviews)
avatar

Jay S. Sidhu

41% approve of CEO

40% positive business outlook

Customers Bank has an employee rating of 2.6 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Customers Bank employee rating is 30% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

175 reviews
2.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Amusing and friendly coworkers. Informal office environment.

Cons

First off, it took me 5 weeks to get my first paycheck. The payroll system they were using for contractors was a terribly amateur design that they sourced to what I imagine was the lowest offshore bidder and the site support was almost non-existent. I'm still getting emails asking me to submit a time sheet and I left 2 months ago. They had no idea what they wanted in hiring me. They brought me on as a systems engineer contract-to-hire to evaluate their systems because they had doubts about their infrastructure design and best practices and I was supposed to manage them moving forward. They couldn't elaborate on the actual responsibilities of the position I was hired for because the manager "was new to the roll and didn't understand it very well". They had almost no work for me while I was getting acclimated and when I tried to find things to work on and areas to improve they'd agree and then shut it down because of timidity to change. It was a very casual office with employees goofing off most of the day, which didn't bother me, but clearly no one was getting much done and the whole work day seemed to center around lunch. This was not a professional growth environment. It was more like high school shop class.

1.0
Oct 28, 2015
Recommend
CEO approval
Business Outlook

Pros

A Paycheck, if you have no concern for pride in your work

Cons

There are too many managers and they are not up to date on industry standards. I am seriously surprised they have ever passed an audit.

3.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, with a team structure. The benefits provided are above average, and the overall culture of the bank is family oriented. Community bank. Additional incentives are offered.

Cons

Not too much room for growth, each branch only has 4 positions. Little opportunity to learn new things. The management is weak, with no desire to take people under their wing and help.

Viewing 25 - 27 of 175 Reviews

Glassdoor has 186 Customers Bank reviews submitted anonymously by Customers Bank employees. Read employee reviews and ratings on Glassdoor to decide if Customers Bank is right for you.