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      D.R. Horton

      Engaged Employer

      D.R. Horton Customer Service Representative reviews

      4.3

      74% would recommend to a friend

      (11 total reviews)
      avatar

      David V. Auld

      37% approve of CEO

      78% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.0

      Culture & values

      2.8

      Career opportunities

      2.6

      Senior management

      2.5

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      5.0
      Jan 25, 2022

      Dr Horton Warranty Tech

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well balanced, no mandatory overtime, weekends off, hands on labor/ computer work. You meet a variety of different people from different backgrounds. Self starting and not micromanaged unless underperforming. Endless things to learn and improve yourself in your career on the daily. Benefits- Health, dental, eye. 401k with 50% up to 6% match. Stock with 15% discount on Dr horton stocks through Charles Schwab brokerage.

      Cons

      Rely on superintendents to finish their work, so it doesn’t fall on you. Dealing with customers who have unrealistic needs/ desires, who do not understand what is under warranty. There is not an official training program, in other words thrown into the field. If you do not have previous construction experience or basic understanding of it, it could be a challenge.

      Viewing 7 - 9 of 11 Reviews
      Related searches: D.R. Horton Customer Service Representative jobs | D.R. Horton Customer Service Representative salaries | D.R. Horton benefits | D.R. Horton interviews
      D.R. Horton reviewsD.R. Horton Customer Service Representative reviews

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