D.R. Horton Customer Service Representative reviews

4.3

74% would recommend to a friend

(11 total reviews)
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David V. Auld

37% approve of CEO

78% positive business outlook

Reviews by job title

11 reviews
2.0
Aug 16, 2017
Recommend
CEO approval
Business Outlook

Pros

- Very supportive Customer Service VP. - Great benefits & bonuses. - The people are great. - You learn a lot about building a house. - Limited manpower! You'll most likely get offered more money by a recruiter.

Cons

- Hostile Work Environment, everyone in senior management yells and cusses at each other. - The Customer Service VP is constantly stream rolled by the other VP's because they're in it for profit and commission. - This is America's largest builder because it's the fastest. Quality has gone out the window, and Warranty cleans up the mess. - Severely unreliable trades; never show when they're scheduled, and when they do show they just point fingers at each other. - Limited Manpower! Your trades will most likely get poached by an on site recruiter. - Ancient technology serves finance side of things. Company relies heavily on FAX and Email. - Absolutely no room for growth.

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