DENSO reviews

3.6

65% would recommend to a friend

(1,913 total reviews)
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Koji Arima

86% approve of CEO

58% positive business outlook

DENSO has an employee rating of 3.6 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DENSO employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Strong, growing company. No layoffs even in bad times. Many opportunities for career growth, especially if you are the type to take initiative. Internal transfers are possible. Strong (albeit) slow trend to localize, with local managers gradually taking over positions previously held by expats. Pay and benefits especially are competitive and it comes with job security most other companies don't offer.(I think the people complaining about pay & benefits don't fully appreciate what they have.) Compensation may not match that of OEMs but if that's a concern for you then go work for Ford or GM instead. Work-life balance can be very good but this is very much work-group dependent. Excellent, subsidized on-site cafeteria especially if you like Japanese food options. Very nice tree-lined campus. Generous PTO which can be hard to use up considering that the days between Christmas and New Years are company holidays. Work schedule can be flexible depending on your job (you are free to access work email on your personal phone 24x7 -- sometimes not a good thing). Many modern, supportive policies such as work-at-home and flextime. Generally very good, friendly, competent people across the company.

Cons

It's hard to make generalizations because this is a large company with many different work environments but generally speaking... Built-in Japanese cultural expectations could be a con for some. For example in Japan, you are expected to do your job. If you don't know what it is, it's your responsibility to ask the right questions and figure it out. Whereas in America you'll hear people make excuses like "I didn't know" or "nobody told me to do that." So there is a fundamental cultural gap built-in that makes the company a poor fit for some. And of course there is a language barrier in some workgroups. Especially there is frequently a gap between expats and local staff simply because a lot the conversation is in Japanese between expats. They are not hiding anything but the information flow that would normally get shared by working side-by-side in an office space doesn't occur. They may not go out of their way to share things that are going on and engineers don't bother to ask. Go getters that want to take initiative may get frustrated at the amount of effort and speed to make change happen. It can be done and Management welcomes it but it's not easy. Work-life balance can be difficult for some, especially for those that are conscientious. Those that are not conscientious have a great work-life balance because they have no qualms about putting in their 8 hours and leaving, letting their co-workers or the expats clean up their unfinished business. Desktop workstation technology is typically behind but for most work that is email or MS Office-based it's fine. Global systems are typically old and behind the times as they are in any big company. For those in Japan-related positions there can be intrusions on personal time because you need to talk with Japan either very early or in the middle of evening (but the expats bear the brunt of this). As others have mentioned there are some mediocre people here. As a manager I can say that's true. In a tough labor market it's not easy finding good people so it's better to keep those people around rather than somehow hope I'm going to be able to hire better people that will adapt to the corporate culture and stick around. I will say, though, those less-than-stellar people don't get the bonus, merit and promotions that their high-performing peers get. The compensation system is too opaque. The reviewer complaining about people getting paid "below average" doesn't understand the system. There are defined salary bands and the fact that many/most people are paid below the midpoint of the band doesn't mean they are paid below average. If you can clearly show you're underpaid, you can get a market adjustment but typically people just say that anecdotically with no real evidence to back it up. As a manager I usually have to look at the wages we are hiring at to tell me if this is really the case. Again, the point being that where you are in the salary band is not particularly relevant.

2.0
Apr 29, 2017

frustrated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You cannot get fired, even if you try. Pay is good. Benefits are good.

Cons

Flat out... there is discrimination going on inside the walls. If you're a white woman just starting at DIAM you will make lower to middle management within years (and never go farther). If you're a black man, don't even bother applying for work here. I'm a white male. I can honestly recall only one black man in management in my over ten years here. This is a Japanese company, they import 90% of the middle management, 95% of upper management, and all of the C-suite. If you want career advancement look elsewhere. The HR Department is pathetic, slow, and won't disagree with Japan. The Engineering group is probably the most organized in the company but they lack Global clout. The "planning" teams for sales, marketing, and IT systems are a complete joke. My 90 year old Grandmother would fit right in with the speed they operate at. IT systems almost made an improvement a few years ago, but they are back to being 8 years behind.

1.0
Aug 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits, pay, some people are good to work with

Cons

Japanese influence is the cancer that is causing this company to swindle down the path of desperation for anything. Lots and lots of over time, poor management with little impact to make change. Work-life-balance is talked about alot but no or mediocre solutions. There are lots of people who have learned to keep their direct manager happy and screw the rest of team. Outdated equipment, technology, there are groups who still are using excel 2003 and windows 95. IT has only one response to any implementation is "no" we can not do that. There are a few good people there; but managers there have not understood the concept that their customers are the rest of us. They act as if they're gods. Broken operational systems, little or no training on simple company forms to fill out. You get yelled at for doing the wrong thing but there is no training (example; filling out the purchase order and dealing with Purchasing gods - they will yell at you in front of everyone for not checking the proper box. However, there are Tons and Tons of favoritism; the same people who yell at others provide unlimited services and bend all kinds of rules (some are even unethical) to help their favorite person.

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