DSW reviews

3.4

50% would recommend to a friend

(4,074 total reviews)

Doug Howe

53% approve of CEO

34% positive business outlook

DSW has an employee rating of 3.4 out of 5 stars, based on 4,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSW employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Nov 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Alot of aspects of job are normal retail but budgeted hours given stores are so low that managment has to pick up the slack and work ALOT of hours

Cons

Dont have a good work / life balance way too many hours worked as a manager. Pick a customer service model and stick with rather than changing it every other year and confusing the customers who just want to be alone to try on shoes anyway with passive more than agressive salesmanship .

2.0
Sep 28, 2010
Recommend
CEO approval
Business Outlook

Pros

decent management and pay , got around 25 hours a week

Cons

this place is only about getting people to sign up for rewards and if you use someones rewards number more than 2 times even on accident you may get fired. it is very stressful to be on register knowing if you get a no you could get yelled at

4.0
Sep 20, 2010
Recommend
CEO approval
Business Outlook

Pros

DSW has decent hourly wages for sales associates, a nice environment, and encouraging management.

Cons

Not a lot of opportunity to advance, getting enough hours is tough because of the amount of employees on staff, and management basically forces employees to follow customers around and bother them in attempts to make sales.

Viewing 4054 - 4056 of 4,074 Reviews

Glassdoor has 4,151 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.