Darktrace reviews

3.2

45% would recommend to a friend

(249 total reviews)
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Jill Popelka

67% approve of CEO

44% positive business outlook

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249 reviews

Reviews about "Compensation"

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4.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

This position offers more job security than others at this company. There is less pressure on cyber technologists than account executives or customer success managers, who are more KPI centric. Work/life balance is very good. Culture is also good. It is easy to ask for advice or help from other CTs. There are ways to progress internally and enable future learning and growth. Pay is good but not completely on par with other sales engineering positions.

Cons

Pay structure does not benefit this position as much as it does account executive (primarily pre-sales) or customer success managers (post-sales) which receive commission. There is also pressure from account executives which requires some push back. This position is somewhat undervalued at this company and this is reflected in the pay compared to other sales engineer positions at other companies. Management gives much more focus and praise to sales positions at this company than cyber technologists.

3.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

-Extremely smart, dedicated, and good people in each department -Best network security product in the marketplace -Cool founding story, M I5 British Intelligence has a heavy presence in the company -Great pay if you do well, along with decent benefits -Hybrid work schedule -Events for hig performers are all time - President club and such

Cons

-Very archaic and outdated sales processes; Proof of Value works well for certain segments of clients not with all. -WORST CRM OF ALL TIME. It's the root of all evil and takes far too long to navigate. From both a rep and manager perspective it takes precious selling time away from both departments. -Arbitrary sales targets that are highly unrealistic with zero budge due to market changes instability. If your team loses multiple reps, your yearly number doesn't change... -Directors carry a massive load in this company due to the inexperience of the reps. They end up closing most deals and are on 90% of calls for deals in progress. This bandwidth constraint is felt from Director all the way to the C-Suite...Too many reps on each team average is around 10 - 15 reps per team. -Barley any sales automation tools and zero cross functional work with Marketing, each department works pretty much silohed from each other - Inside Sales team mostly hammers accounts with calls, not a lot of strategic outreach which has led to aggravated prospects and negative perception in the marketplace

1.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

There are zero pros to working this scam of a company.

Cons

If you value a healthy work life balance, and your mental heath, then absolutely avoid this place, it is not worth it. Toxic, toxic work culture rife with gossip. Every "manager" micromanages your day to day with endless meetings, listening to all of your phone conversations, and day to day activities. They do this to ultimately enable them to micromanage you out of your job. They are not there to critique you or constructively build you up in your position. They are there to threaten and berate you until you either quit or placed on a performance improvement plan. The average tenure is <6mos or even less, why? People leave jobs because of bad management. The directors, are junior without any real management experience, and everyone on the salesfloor is either new or on their way out. The tech stack, subpar and non effective. Let's discuss pay. If you think you're going to collect a commission check, forget about it, 90% of all reps don't hit quota, and if you think you'll float along surviving on your base salary alone, they'll make sure your managed out with unrealistic high quotas before hand. Closed a deal? Wait a year to collect commissions, if you're luckily still there, most aren't. Think of having a handful of accounts and you're constantly justifying productivity day to day and calling your customers back to back? This place is the epitome of fake productivity and fake work until you have just enough experience on your resume to escape the madness. If you're looking for experience, avoid this place, there are better healthier companies that strive to make you better, not tear you down and throw you out the door like trash and move on the next victim. If you're experienced, think twice. I've seen countless experienced reps leave once they experience the dissary, unprofessional management, and lack of communication. You can do 10x better just about anywhere better than this place. The "higher" base salary doesn't justify itself if most are gone before year 1, let that sink in.

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