4.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook
Pros
Product is so sticky and diverse, tons of greenspace for a CSM to have success expanding and growing accounts. People, office, culture, and benefits are all great
Cons
Compensation (specifically base salary) could be higher. 18-month timeline to promote/graduate to higher spend accounts across the CS org. 6-month promotion window cycles
