Datadog Customer Success Manager reviews

3.5

42% would recommend to a friend

(45 total reviews)
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Olivier Pomel

86% approve of CEO

74% positive business outlook

Manager, Customer Success employees have rated Datadog with 3.5 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have a good working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

45 reviews
5.0
Feb 11, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s a great place to be. People are smart and helpful, amazing product and zero micromanaging

Cons

Great product that sells itself, great training, good work life balance

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Datadog Response
4y
Thank you for taking the time to leave this review. We love to hear you've had a positive experience with our innovative product and incredible people. We're passionate about supporting and growing our employees, and are glad you've been able to succeed in the growth-mindset and people-first culture we're working to build. Feedback like this is what helps us see what's working well and where we have room to improve, so please keep sharing!
4.0
Jul 6, 2021
Recommend
CEO approval
Business Outlook

Pros

One of the best products in its field makes it an easy sell and keeping retainment high. Company consistently reinvests in the product which gives confidence that they believe in what they are doing and where they are going. Co-founders are still heavily involved in the DTD and just get it. They consistently treat employees with great respect and value Clients love the product which makes for an easy conversation. Benefits are top notch including Stock that is given once hired.

Cons

Still growing the product and its offerings which leads some growing pains. Some processes are a bit redundant and need to be more efficient Murky waters and process for promotion

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Datadog Response
4y
Thank you so much for this feedback and sharing your experience at Datadog. Through innovation, we’re dedicated to creating, developing, and supporting today’s world-class cloud monitoring and security platform built by engineers, for engineers, and we're thankful for all you do to support our customers and introduce them to our innovative platform. Feedback like this helps us understand both what we're doing well and where we still have room to improve, so thank you again, and we're glad to have you on the Datadog team!
5.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Good work culture and benefits Extreamly sticky product and best of bread within their space Great company to work for who build your career Onboarding is informative , detailed and strucutred - Top notch

Cons

Hard to leave such a good company to work for and further grow your career

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Datadog Response
4y
Thank you so much for this feedback and sharing your experience at Datadog. We love that you're excited about the people, product and company culture, as it's our mission to continue to hire great people, innovate on our strong product, and create a culture employees feel supported in every day. We appreciate this feedback and we're glad to have you on the Datadog team!
Viewing 37 - 39 of 45 Reviews

Glassdoor has 1,935 Datadog reviews submitted anonymously by Datadog employees. Read employee reviews and ratings on Glassdoor to decide if Datadog is right for you.