DeafLEAD reviews

2.2

21% would recommend to a friend

(17 total reviews)

10% positive business outlook

DeafLEAD has an employee rating of 2.2 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

17 reviews
1.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Wonderful coworkers, comprehensive training when you start

Cons

Favoritism determines raises, promotions, and if you’ll keep your job. They are determined to fire at will for the smallest things, and single out employees who dare to speak up. There is no safe space to talk at work and you are constantly surveilled for HIPPAA (even though many people are on the chat and text line). Slow follow through for implementing any kind of positive change, no real employee appreciate, no allowances for mothers who need to breastfeed, low chance of a raise, and very clique-ish, mean girl energy from salaried workers who are not on the line with the counselors. Toxic environment all around and no conducive to success in this line of work — there is no trust in the slightest and you can feel it even remotely.

2.0
Jul 21, 2025

Good Until It Isn’t

Recommend
CEO approval
Business Outlook

Pros

Amazing co-workers, sometimes rewarding when helping those in need, SOME flexibility. Some people within manager positions will look out for you and your mental health.

Cons

Upper Management is usually on vacation a lot. Pay does not always equate to mental strain and work that you do. A lot of micromanaging. You will become a target of a supervisor don’t like you or you don’t like them. Voicing your concerns about the workplace will put a target on your back. Because it’s “at-will” employment, you will get fired for anything if they seem like you are bad for business. Strict for having cameras on, even during emergencies Favoritism within the workplace. Growth is for those they like and not by who does their job and who have been there the longest. Upper management don’t really care about you. The company lacks awareness and concern for Crisis counselors and their mental health. There are no real benefits but health and dental. Only salaried employees get the main benefits They focus more on the people who reach out to the hotline and not the counselors talking to these people and the mental strain that comes with it.

4.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoyed being able to work from home and the company provided technology if you needed it.

Cons

I joined when I was able to make my own schedule, but the grantors forced the company to follow a limited schedule format.

Viewing 7 - 9 of 17 Reviews

Glassdoor has 17 DeafLEAD reviews submitted anonymously by DeafLEAD employees. Read employee reviews and ratings on Glassdoor to decide if DeafLEAD is right for you.