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Dealer.com by Cox Automotive

Engaged Employer

Dealer.com by Cox Automotive reviews

3.6

54% would recommend to a friend

(382 total reviews)
avatar

Lori Wittman

72% approve of CEO

42% positive business outlook

Dealer.com by Cox Automotive has an employee rating of 3.6 out of 5 stars, based on 382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dealer.com by Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

382 reviews
2.0
Feb 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Cox Benefits - PTO, 401K, the parent company knows the importance of happy clients. However, the recently acquired Dealer.com: Not so much. Opportunity: They're a dominant force in the industry. Bright minds do have potential here, but not until management can learn to adapt to the 21st Century Workforce and put forth the necessary effort to close very wide gaps in process & workflow. My gut feeling says that won't be anytime soon.

Cons

Workflow/Processes: Systems are built in-house and way too much time gets sacrificed because of it. HOURS of productivity are squandered each day. This isn't speaking to the company as a whole, but this applies to each and every employee at Dealer.com. The programs, tools, and resources are developed in-house; and thus completely useless towards self-development or the inevitable updates that you'll make to your resume. My suspicion is that Cox will do something about it very soon, and that will be a happy day for anyone who has put up with it. Pay is below average: They'll tell you about the great benefits, and it's true: but make sure you have serious credentials if you want anything near market average. Politics: Want to get ahead? Use big words and cliches even when it's irrelevant or plain old common sense. If you're great at showing up to pointless meetings with pointless things to say - your visibility will vibrate throughout management. Disclaimer: They're good people, this is not an attack on them personally. However, they have a tendency to make poor business decisions based on personal opinion.

1.0
Nov 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Pay is average. Remote work available.

Cons

HR and upper management are so poorly run that it's not worth working there. They will fire you because your female manager has a personal problem working with men. You can NOT call it a coincidence that every single employee she has fired in the last year have been men of color, while keeping her white or female personal friends even though their performance is the same or worse. Leadership is based in Vermont, so I guess they're okay with that since manager was based there with them and they can pretend remote workers aren't human. The same manager whom on DAY ONE put you on a performance review when you transferred to her department. You can spend months begging HR to transfer you because there is a clear personality clash with a micromanaging racist, but they will ignore you and tell you its in your best interest not to stir up trouble. Then after you just signed a deal to make 30k+ in advertising for a client, they will fire you without severance, all based on another PIP she started because your metrics were down in the month of April when covid shutdowns closed 80% of your clients. You are nothing to them, they will treat you like nothing. There is no humanity in these people. Avoid.

avatar
Dealer.com by Cox Automotive Response
5y
We are sorry to learn that your experience wasn’t a good one for you. We endeavor to make it clear to our entire team that our senior and executive leaders have an open-door policy and we encourage team members to reach out in situations when they feel issues aren’t being given the attention, they believe is due. We are a company that values transparency, open feedback and doing the right thing by our employees. Our company’s leaders place an emphasis on creating a positive employee experience that fosters inclusion. Additionally, our Diversity & Inclusion and HR teams are always available to our team members to discuss concerns. We appreciate your feedback and truly hope you find a career that is more suitable for you.
2.0
Nov 15, 2017

Do Not Come Here Right Now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This used to be an amazing place to work. Not anymore.

Cons

In a nutshell: do not come here. This is not a place you want to be right now. Good people have been laid off and great people are finding other jobs.

Viewing 16 - 18 of 382 Reviews

Glassdoor has 401 Dealer.com by Cox Automotive reviews submitted anonymously by Dealer.com by Cox Automotive employees. Read employee reviews and ratings on Glassdoor to decide if Dealer.com by Cox Automotive is right for you.