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Dealer.com by Cox Automotive

Part of Cox Automotive

Engaged Employer

Dealer.com by Cox Automotive reviews

3.6

54% would recommend to a friend

(382 total reviews)
avatar

Lori Wittman

72% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Dealer.com by Cox Automotive has an employee rating of 3.6 out of 5 stars, based on 382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dealer.com by Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

382 reviews
2.0
Apr 18, 2019

A Shell of the Company It Once Was

Copywriter
Recommend
CEO approval
Business Outlook

Pros

One of the few "good" options for employers in the Burlington area. There are plenty of amenities (gym, workout classes, cafeteria) for those interested in corporate benefits. My favorite thing about Dealer.com is how invested the company is in the local community.

Cons

The balance between management and the average employee is horribly lopsided. No matter what progress any particular team would make, the messages communicated by management would effectively negate it and/or bring up all new issues. My first 16 months with the Copywriting team felt like one long crunch, focused on working our way out from an enormous backlog of customer content; a problem which could have been mitigated sooner or even avoided entirely with more effective management and an ounce of foresight. On top of all of this, the heath insurance offered by Cox Automotive was horrible compared to what was provided prior and resulted in nearly 2 years of not having an in-network dentist in the local area before I left the company.

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Dealer.com by Cox Automotive Response
6y
Thank you for taking the time to write a review. It’s disappointing to hear you had a less than ideal experience during your time with us. Many of the issues you mentioned were addressed with new leadership. New leadership quickly identified the reason for the backlog was due to the need for additional headcount. Several internal promotions have led to Supervisors supporting fewer team members, which provides them time to continue writing copy. We are evolving our practices to ensure our team members have the best experience. Thanks again and I hope you are enjoying your new opportunity.
2.0
Nov 28, 2017

Lack of Opportunity

Digital campaign coordinator
Recommend
CEO approval
Business Outlook

Pros

Perks are good - gym, massages, discounts on ski passes & beer Friday. Unfortunately that is all that remains of the company culture that is so often bragged about. Generally everyone has a good attitude and easy to work with.

Cons

No opportunity to move on from entry-level positions. Client services are growing fast but management seems to have a hard time keeping up. Clients are often rude and difficult to work with and employees are often given an overwhelming client load with little support. Promises from the “big guys” in Atlanta fall short and proper health care is still not a priority. Long days in front of computer with little personal interaction. Little room for creativity, and very little recognition or reward from management.

2.0
Nov 13, 2017

Less progressive than your average tech company.

Java developer
Recommend
CEO approval
Business Outlook

Pros

- super awesome corporation for the resume - great food options in the cafe - onsite amenities were fabulous. (BTV) - embraced open source solutions and performed make-or-buy analysis at a semi-regular basis. - the verticals in this company allowed for opportunity to contribute to many different code bases and solve many different problems. - in house hackathons. Also, company wide hackathons - CI/CD is amazing to work with.

Cons

- health care. I spent all of my political capital trying (unsuccessfully) to change the health care offering. - Technology choice: it’s a large corporation, so sometimes the tech that you’re super jazzed to use gets tossed to the wayside for what’s more standard. - many folks are looking elsewhere for employment opportunities, so it’s impossible to assume that the folks you know will be there in three weeks. - compensation is way below national average, but competitive to the other local competition MyWebGrocer.

Viewing 25 - 27 of 382 Reviews
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ReviewsDealer.com by Cox Automotive reviews

Glassdoor has 401 Dealer.com by Cox Automotive reviews submitted anonymously by Dealer.com by Cox Automotive employees. Read employee reviews and ratings on Glassdoor to decide if Dealer.com by Cox Automotive is right for you.