DearDoc reviews

They have been using the same leads for years, and will not / can’t buy more, every single person has been called / already set up with a demo (under a technicality that’s really a lie based on insinuating that you work at these large companies like Apple and WebMD). Once all the leads have heard the same company being used to reel them in , they just switch the script from Apple to WebMD to Healthgrades etc. The pitch is made to say it’s free without directly saying it’s free. Quota became extremely unobtainable during my time because these leads started to realize what’s going on / have been tricked into meetings already and get called every day for the same nonsense. Absolutely no transparency as to why they are reusing leads of people who have already been baited into these meetings multiple times, my guess is there are no more leads to buy. Because of this it is near impossible to hit the goal of 6 meetings a day every single day. Seems like the head honcho of the business understands all this and is just trying to squeeze every last dollar out of the company before it’s not profitable to even run anymore. Also the product does not work anywhere close to as well as it’s claimed, which is why clients are extremely prone to cancelling. (The product barely works for attracting new clients, the numbers are skewed by the cs team)

I worked at DearDoc for a couple years, and I feel it’s important to share my experience. The company has a pattern of deleting negative reviews, which is concerning. I have personally written a review in the past that is no longer visible. DearDoc misleads both clients and employees. The sales team is pressured to use aggressive, often deceptive tactics to close deals. Many customers are promised services that don’t align with what’s actually delivered. Refunds are nearly impossible to get, even in cases where the company fails to provide what was sold. The internal culture is just as problematic. Executive Leadership is disorganized, unprofessional, and prioritizes profits over people. Middle Leadership is unqualified and are forced to agree with whatever C-suite says. There’s high turnover because employees are overworked, underappreciated, and given unrealistic or unclear quotas and metrics. If you voice concerns, you’re either ignored, gaslit, or pushed out. If you’re considering working here, be aware that the flashy culture they advertise is surface-level. If you’re a potential customer, read the fine print carefully and don’t expect transparency. Would not recommend.