Delaware North reviews

Upper management from department managers up are horrible. They give poor direction to other members of management. They pay bottom of fhe barrel and get way more out of you than what they deserve. Very inconsiderate of your time if you are not in the "favorites club". They cut hours from the associates and don't have any coverage to fill in, an then complain to the associate for OT.

Everywhere you look in employee materials say great opportunities for advancement but they are rare and far between, let alone ypou better hope you don't get passed up for the managers friend. Upper & Senior management kind of do whatever they want with no regards to the employees or the affect it will have on the departments. I have been passed up for promotions more than once buy someone who doesnt know what their doing but was friends with the manager. I understand that the hospitality industry fluctuates therefore you cant have set schedules but the way the schedules are are ridiculous. They come out 2 days prior(if your lucky) to when the new week is supposed to start and a lot of times there's turn arounds split days no consistency at all. It especially frustrating when certain employees like nights but get put on mornings and others like mornings but get put on nights but no switching is allowed. They have HR focus meetings to see where management can improve but it goes no where. There isnt even a brochure on the activities offered and if there were we would probably never have them in stock as with the rest of the brochures here. Management sits in their office and has no idea what is actually happening on the floor Lack of communication between departments