Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,218 total reviews)
avatar

Ed Bastian

86% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,218 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of positivity in the environment. When the Company does well, all employees are rewarded.

Cons

In my particular area of work, the amount of training that used to be offered to starting employees has been cut by about 2/3rds. Sometimes I feel that there is no way to help a customer because I simply don’t know how.

5.0
Feb 23, 2022
Recommend
CEO approval
Business Outlook

Pros

If you hate a 9-5 and working from a cubicle I say this is the job for you! Coming from someone that's done it, it's definitely refreshing. However, I will say Covid has affected the way I feel about this job. Overall, the aviation industry has taken a hit as a whole which the world has been able to see through the news and social media. With all of this being said, I used to look forward going to work and getting to explore a new city or country but now all I hope for when I step on a plane is to get home without being screamed at or a black eye. The benefits are great and the culture is a very family oriented one, the pay can use some work but it's still competitive to other airlines. Covid is slowly becoming something we're all learning to live with because it doesnt seem to be going away any time soon so I will say that I do have hope things will slowly normalize and passengers will have a less aggressive demeanor towards all staff. Once federal mandates get flexible and airfare rises back up again I would say its worth the shot on joining the team. Pros- flight benefits, discounted/free perks with partnering companies, health benefits, good retirement plan, profit sharing bonuses

Cons

inconsistent & hard/unflexible schedule as a junior in the company, emotionally draining, long work days

1.0
Sep 14, 2021
Recommend
CEO approval
Business Outlook

Pros

You get to learn so many interesting things, see a lot of cool places and it can be a lot of fun.

Cons

My aunt died and they wouldn't let me make a phone call home until after training was over that day. It's cut throat. I saw a lady get in trouble for having a key chain that was not the right color! Unfortunately, I was fired for being associated with a bad egg. He apparently was exposing himself to other flight attendants. I didn't know that and we had just met on a flight and went out on the town because it's rare you meet a flight attendant that actually wants to have fun. Pretty sure he drugged me because I have no recollection of that night after dinner and I ONLY HAD 2 MARTINIS. I ended up missing our first leg the next day and got alcohol screened because of it. They fired me because I blew a .02 LOLLLLLL Anyway... what I didn't realize is that he was already in big trouble with the company for I guess "exposing himself" therefore, I didn't stand a chance. They wouldn't listen to me or hear me out. I was guilty of missing a flight, which is NOT GOOD bc of minimum crew rules. I'm sure that flight got delayed quite a bit, OOPS, and because I blew a measly .02 sooo maybe it was justified?! Lol They sent me home and made me wait a month before they told me I was fired. So I was home for a month without pay... just waiting. Like that's not punishment enough lolll. Moral of the story... Join an airline with a UNION. They will fight for you in situations like this and you actually have a chance to defend yourself.

Viewing 160 - 162 of 8,218 Reviews

Glassdoor has 9,309 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.