Delta Defense reviews

3.9

75% would recommend to a friend

(41 total reviews)
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Tim Schmidt

86% approve of CEO

74% positive business outlook

Reviews by job title

41 reviews

Reviews about "Compensation"

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2.0
Jul 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Solid company and core values. Great health benefit package, and employee counseling and support

Cons

Poor pay, poor management and supervisors with giant egos not even qualified for the position, ruining the teams with no care for employees. Verbal abuse by supervisors and ruthless tactics to keep memberships

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Delta Defense Response
2y
Clearly, your employee experience was not at the level that we strive to deliver to our team members. To make sure everyone is upholding our core values, we have a wide variety of tools that we use. We offer the services of our Life Coaches, we have skip level meetings, CEO chats, and outward mindset training. We also offer a variety of survey tools where employees can share their thoughts and experiences anonymously. We view feedback as a gift, and address challenges head on. Thank you for your time.
5.0
Mar 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Quick advancement Many pay raises

Cons

Not always being able to please the customer

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Delta Defense Response
3y
Thank you for your review, and for being part of our mission. We think our entire Customer Service Team is EXCELLENT!
2.0
Nov 25, 2022
Recommend
CEO approval
Business Outlook

Pros

There isn't too many that I can think of other than decent pay.

Cons

The core values are not followed. The company looks great from the outside in. Once you are inside, you are constantly slandered by QA cards. Your QA scorecard depends on the QA person doing the review and how they are feeling for that day. There is no opportunity to move into another department unless you threaten to quit. All of a sudden opportunities magically appear. Most of the opportunities are for people working at HQ in West Bend. The remote workers are very rarely promoted.

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Delta Defense Response
3y
Thanks for taking the time to leave a review. It appears your employee experience fell short of expectations. Yes, we do have an engaged Quality Assurance Team that reviews calls and coaches on how we can best serve our valued members. It is important for us to focus on continuous improvements and celebrate successes. our Customer Engagement team is a place of growth and opportunity for remote and HQ employees.
Viewing 19 - 21 of 41 Reviews

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