Deltek Customer Service Manager (CSM) reviews

4.7

97% would recommend to a friend

(29 total reviews)
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Bob Hughes

96% approve of CEO

96% positive business outlook

Customer Service Manager (CSM) employees have rated Deltek with 4.7 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have an excellent working experience there. Deltek is rated 29% above average by Customer Service Manager (CSM) professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

29 reviews
5.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Been here 21 years. The company atmosphere is great - very supportive, very collaborative, great work/life balance. The managers are uniformly great - no overbearing, micro-managing here.

Cons

Honestly, the only one I can think of is you are not going to earn top dollar here. But the compensation is solid, we switched over to unlimited PTO, the health insurance is solid - overall, great company.

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Deltek Response
11mo
Thank you for taking the time to share your experience and for your 21 years with Deltek! We’re glad to hear that our culture, collaboration and work-life balance have made a difference. We truly appreciate all your contributions over the years.
5.0
Jul 21, 2025

Great culture!

Recommend
CEO approval
Business Outlook

Pros

Leadership has the mindset that happy employees produce happy customers which leads to a very positive culture. Great work/life balance

Cons

I can't think of any!

Viewing 4 - 6 of 29 Reviews

Glassdoor has 2,109 Deltek reviews submitted anonymously by Deltek employees. Read employee reviews and ratings on Glassdoor to decide if Deltek is right for you.