Item: Deltek
Rating: 5
Author: Former employee - Customer Service Manager (CSM)

Question 1

Is Deltek a good company to work for as a Customer Service Manager (CSM)?

Accepted Answer

Customer Service Manager (CSM) professionals working at Deltek have rated their employer with 4.4 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Deltek employees being 4.3 out of 5 stars. Search open Customer Service Manager (CSM) Jobs at Deltek now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at Deltek.

Question 2

Does Deltek pay Customer Service Manager (CSM) employees well?

Accepted Answer

Customer Service Manager (CSM) professionals rate their compensation and benefits at Deltek with 4.1 out of 5 stars based on 29 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries at Deltek.

Question 3

How happy are Customer Service Manager (CSM) professionals working at Deltek?

Accepted Answer

97% of Customer Service Manager (CSM) employees at Deltek would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Customer Service Manager (CSM) professionals have also rated Deltek with a 4.7 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.3 rating for culture and values and 3.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Deltek?

Accepted Answer

Sales Development Representative (SDR) (70), Software Engineer (56), Customer Success Manager (40), Account Executive (39), Senior Software Engineer (35), Consultant (30), Sales Representative (27), Customer Care Analyst (25), Manager (25), Customer Success Manager (CSM) (24), Associate Research Analyst (23), Associate Software Engineer (23), QC Engineer (23), Sales (23), Sales Development Representative (21)

Question 5

What are the pros of working at Deltek according to real employee reviews?

Accepted Answer

"Work life balance is great and the fact that the company genuinely cares for it's staff is so encouraging." ((in 249 reviews)); "great workplace and culture;" ((in 249 reviews)); "Benefits are great and the company has a lot to offer like activities that promotes work" ((in 184 reviews)); "The people are great and easy to get along with." ((in 145 reviews)); "They more bonuses than the companies I applied for and its permanent work from home." ((in 99 reviews))

Question 6

What are the cons of working at Deltek according to real employee reviews?

Accepted Answer

"Low pay and hard to move up the ladder" ((in 49 reviews)); "We already went through that cycle with New Mountain and it's quarterly layoffs for a few years and it was incredibly depressing." ((in 35 reviews)); "Culture is changing due to upper management changing" ((in 13 reviews)); "Management consistency varies, with some instances of favoritism and high ego" ((in 6 reviews))

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