Is Dexcom a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Dexcom have rated their employer with 3.0 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Dexcom employees being 3.6 out of 5 stars. Search open Customer Service Representative Jobs at Dexcom now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Dexcom .

Does Dexcom pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Dexcom with 2.9 out of 5 stars based on 17 anonymously submitted employee reviews. This is 21.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Dexcom.

What are the top reviewed jobs at Dexcom?

Inside Sales Representative (59) , Technical Support Representative (39) , Manufacturing Associate (31) , Engineer (23) , Manager (21) , Technical Support (20) , Customer Service Representative (18) , Software Engineer (18) , Supervisor (15) , Director (14) , Territory Business Manager (14) , Intern (13) , Manufacturing Supervisor (11) , Customer Advocacy Specialist (10) , Manufacturing Associate II (10)

What are the pros of working at Dexcom according to real employee reviews?

"Great people and teams" ((in 116 reviews)); "Benefits are good and enjoyable" ((in 116 reviews)); "Pay is decent (better than other big name med" ((in 76 reviews)); "Great culture and even better product!" ((in 68 reviews)); "Great team and team lead I had before I resigned" ((in 53 reviews))

What are the cons of working at Dexcom according to real employee reviews?

"Stock falling over half from over promising.......(Becasue of Poor leadership inside sales)." ((in 37 reviews)); "Salary is low and people leave for higher pay" ((in 29 reviews)); "Many of the managers have minimal experience and either none, or very little college completed." ((in 28 reviews)); "NO GROWTH (favoritism and nepotism)" ((in 24 reviews)); "No joke, the upper management is blatantly nepotistic and ONLY promote who they like (more points if you AREN'T a minority) I've seen people of color leave back to back." ((in 23 reviews))

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Dexcom

Dexcom Customer Service Representative reviews

3.0

6% would recommend to a friend

(17 total reviews)

Kevin Sayer

64% approve of CEO

6% positive business outlook

Ratings by category

4.7

Work/Life balance

3.0

Culture & values

3.0

Diversity & inclusion

3.0

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Customer Service Representative employees have rated Dexcom with 3.0 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Dexcom is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

5.0

Feb 3, 2022

Good team

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Good company culture - Fun to the team to work with

Cons

- short breaks - hard cases

1.0

Jul 30, 2021

Horrible Management!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay is decent, except the only ones getting promotions and bonuses are the ones who kids the managements A**!

Cons

Cherry pickers, gossipers, and extremely unprofessional! Managed Care Specialist San Diego. Very rude team leads and supervisors

5.0

May 21, 2021

Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Bonuses and benefits are great.

Cons

Nothing that i can think of

Viewing 4 - 6 of 17 Reviews

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Technical Support Representative 2

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Sr HR Business Advisor

Regional Field Trainer - East Coast

Information Specialist

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Dexcom Customer Service Representative reviews

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Good team

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