Is Dexcom a good company to work for as a Technical Support Agent?

Technical Support Agent professionals working at Dexcom have rated their employer with 2.8 out of 5 stars in 42 Glassdoor reviews. This is a lower than average score with the overall rating of Dexcom employees being 3.6 out of 5 stars. Search open Technical Support Agent Jobs at Dexcom now and start preparing for your job interview by browsing frequently asked Technical Support Agent interview questions at Dexcom .

Does Dexcom pay Technical Support Agent employees well?

Technical Support Agent professionals rate their compensation and benefits at Dexcom with 2.4 out of 5 stars based on 42 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Technical Support Agent salaries at Dexcom.

How happy are Technical Support Agent professionals working at Dexcom?

13% of Technical Support Agent employees at Dexcom would recommend their employer to a friend. This rating has decreased by 69% in the past 12 months. Technical Support Agent professionals have also rated Dexcom with a 2.0 rating for work-life-balance, 2.3 rating for diversity and inclusion, 2.3 rating for culture and values and 1.8 rating for career opportunities.

What are the top reviewed jobs at Dexcom?

Inside Sales Representative (59) , Technical Support Representative (39) , Manufacturing Associate (31) , Engineer (23) , Manager (21) , Technical Support (20) , Customer Service Representative (18) , Software Engineer (18) , Supervisor (15) , Director (14) , Territory Business Manager (14) , Intern (13) , Manufacturing Supervisor (11) , Customer Advocacy Specialist (10) , Manufacturing Associate II (10)

What are the pros of working at Dexcom according to real employee reviews?

"Benefits are good and enjoyable" ((in 121 reviews)); "Great people and always busy." ((in 116 reviews)); "Great culture and even better product!" ((in 69 reviews)); "Pay is decent (better than other big name med" ((in 67 reviews)); "Great team and team lead I had before I resigned" ((in 48 reviews))

What are the cons of working at Dexcom according to real employee reviews?

"Stock falling over half from over promising.......(Becasue of Poor leadership inside sales)." ((in 39 reviews)); "Favoritism and nepotism" ((in 29 reviews)); "Many of the managers have minimal experience and either none, or very little college completed." ((in 28 reviews)); "Salary is low and people leave for higher pay" ((in 26 reviews)); "Supervisors are as smart as a 5th grader." ((in 24 reviews))

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Dexcom

Dexcom Technical Support Agent reviews

2.8

13% would recommend to a friend

(42 total reviews)

Kevin Sayer

4% approve of CEO

15% positive business outlook

Ratings by category

2.4

Compensation and benefits

2.3

Culture & values

2.3

Diversity & inclusion

2.0

Work/Life balance

1.8

Senior management

1.8

Career opportunities

Technical Support Agent employees have rated Dexcom with 2.8 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Technical Support Agent professionals have an average working experience there. Dexcom is rated in line with the average (within 1 standard deviation) by Technical Support Agent professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42 reviews

5.0

Jan 24, 2024

Great

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Work environment Culture Office in BGC is very comfortable

Cons

Repetitive work but if you want to climb the corporate ladder and self motivated career growth can be achieved

4.0

Aug 9, 2023

Good

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Not a usual call centre

Cons

Not many options to progress, competitive

5.0

Jun 7, 2023

Best

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Best company to work for

Cons

Can’t think of any cons

Viewing 7 - 9 of 42 Reviews

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