Diligent reviews

3.0

46% would recommend to a friend

(855 total reviews)

Brian Stafford

49% approve of CEO

40% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
1.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- Very Marketable product - Excellent Vision of what transformation can happen through Diligent - High contact with C-suite levels of the organisation

Cons

- Incompetent leadership - Aged Product with zero vision or plans for improvement regardless of demand - Career Progression, limited to non-existent - Quarter-by-quarter budgeting / Process for the sake of process / Lack of regional awareness & overall client & colleague care

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Diligent Response
4y
Thank you for your comments. We’re glad to hear about the areas you appreciate and think are going well and we will focus on continuing that! We were sorry to hear your other comments. We are and have been intensely focused on driving the greatest possible impact for our clients. That has meant a number of strategic changes to our business, including tailoring our organizational structure around our clients’ needs to meet them even better. We’ve considered these carefully for many months and have done everything we can to minimize disruption for our people, while continuing to provide clients with the concierge-level service they know and trust. We know that change is never easy, and there can be naturally be bumps along the way. But we have made a concerted effort to make things as seamless as possible and improve as we go. Ensuring all our colleagues feel fully supported is one of our most important priorities. We want everyone to feel like they can develop meaningful career pathways, and we’re constantly looking for opportunities to expose all of our people to skills training and new responsibilities. If you ever feel that we can be doing more on your behalf, we absolutely want to hear it directly, either through your manager or at HRconfidential@diligent.com. We appreciate your thoughts and service to Diligent. - Avigail Dadone, Chief People Officer
2.0
Dec 14, 2020

Good on the outside not so good in the inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office, lots of snacks and food for the employees, fruit everyday, regular team events with catered food. Beer on Fridays and lots of good people to work with. Quality product(s)

Cons

Change in the vision from new management has destroyed the culture and feel to the company. Just focused on numbers rather than strategies to control the market. Poor bonus structures which don't align to hard working employees who want to generate quality business. Lack of career progression all talk no action. No real transparency between global offices just hitting numbers and we are good to go.

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Diligent Response
5y
Thank you for your feedback. Our leading products are the foundation of our success, and we aspire for our work environment to enhance the employee experience. We’re sorry to hear your concerns and want to address them directly. We are currently making changes to our business designed to fulfill what has always been our mission: to position Diligent as the global leader in modern governance through best-in-class innovations and client service. In order to achieve that, we have long committed to and supporting our employees with training, collaborative opportunities, and compensation incentives. It’s unfortunate that was not your experience. Continuing to invest in our colleagues’ success and wellness – not simply performance indicators or productivity – is absolutely essential because our team means everything to us. We will continue to consider these comments and appreciate you sharing them. - Avigail Dadone, Chief People Officer
2.0
Nov 18, 2020

Its ok

Recommend
CEO approval
Business Outlook

Pros

Amazing local team - really professional, experienced and supportive. WFH flexibility. Good benefits package.

Cons

The company doesn't value employees and their contribution.

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Diligent Response
5y
Thank you for sharing your feedback with us. We’re glad to hear that you’ve enjoyed being part of the team – we’re very proud of our colleagues who are the backbone of Diligent’s success. That said, we’re disappointed you feel your individual contributions are not valued, and want to address your thoughts. We strive to do our best to maintain strong relationships with all our employees, acknowledge the wide range of contributions they provide, reward them appropriately, and resolve challenges when they arise. Promoting a vibrant and inclusive community of colleagues is one of our most important values. Please reach out to your manager or HR business partner via HR@Diligent.com so that we can better understand what’s on your mind. - Avigail Dadone, Chief People Officer
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