Diligent reviews

Thank you for taking the time to share your feedback and for your many years of service to Diligent. We’re happy to hear that you’re finding plenty of interesting challenges, helpful people and enjoying the product and flexible working arrangements. We are sorry, however, to hear your other feedback. As we continue to grow, we recognize that our increased scale can create challenges, but we’re committed to continuously improving. Diligent is always evolving, especially as we continue to integrate our recent acquisitions and bring in new team members. We are working to strike a balance between scaling our processes, our systems and the employee experience. To manage and align priorities, we’ve introduced tools like V2MOMs (our internal goal setting process) and we are encouraging management and team transparency and accountability through Town Halls, Launchpad (our Intranet) and designated Slack channels. If you have specific ideas on how we can improve in this area, we’d love to hear them, and we encourage you to share those with your manager or email hrconfidential@diligent.com. Thank you again for taking the time to share your thoughts and for your service to Diligent! - Avigail Dadone, Chief People Officer

Thank you for your review. It’s great to hear you enjoyed the culture, perks and celebrations and the positive attitude of your colleagues. Our people are the beating heart of this organization and without them, we couldn’t make the huge impact that we do when it comes to governance. To the rest of your feedback, we're very sorry to hear that this was your experience at Diligent. It's clear that we could have done more to support you during your time with us. As we continue to grow our business after our recent acquisitions, we are working to evolve and invest in several areas you mentioned. Specifically, we are focused on streamlining and improving processes as well as empowering our colleagues to manage priorities through tools like V2MOMs (our internal goal setting process). Our monthly Town Halls, intranet, Slack Company News channels and regular email updates from ELT have all been designed to improve communications and transparency. However, we recently surveyed the entire organization to learn how they prefer to get communications. A combination of email and Slack came back as the main preferences, so we are actively realigning our communications to flow exclusively through Slack and email. Finally, it's our goal to integrate our solutions and teams as seamlessly as possible so we can bring our unified platform to market for our clients. Any complex integration process can present inherent challenges, but we’re laser focused on continuously improving. We don’t always get it right, but we work together as a team to evolve and move forward to meet our goals. Once again, I want to thank you for your service to Diligent. We appreciate your comments and will take them onboard as opportunities to improve. We wish you the best of luck moving forward. - Avigail Dadone, Chief People Officer