Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews
1.0
Mar 7, 2025

HR Danger

Recommend
CEO approval
Business Outlook

Pros

Pro exist, but are irrelevant because of the cons.

Cons

The HR ticket system is not monitored. You read that right. Submit a ticket to HR about a concern you have (could be harassment, maternity leave, etc.) and it will not be handled or even acknowledged. There are dozens of tickets regarding inappropriate treatment from certain sales leaders - and nothing is done about it! Scary.

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Diligent Response
1y
We are concerned by your experience with the HR ticketing system. The HR ticketing system and e-mail inboxes are actively monitored, but if there was a breakdown in the process we would like to understand more from your experience. Please reach out to us directly at HRConfidential@diligent.com—this is a confidential mailbox with limited access to a small, dedicated team within HR, and I personally monitor it. I would sincerely appreciate the opportunity to connect with you directly so we can investigate this matter thoroughly. If you prefer, you can simply reach out to the mailbox stating that you’d like to connect, and we can arrange a live conversation.
5.0
Mar 6, 2025

Feels like a new company

Recommend
CEO approval
Business Outlook

Pros

Focus on innovation, growth, accountability, dominant market position

Cons

It's a surprisingly big company, with tons of products, different markets and different buyers. So while there is ton of opportunity, it's a lot to digest.

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Diligent Response
1y
Thank you for your feedback! We're glad to hear that you recognize our focus on innovation, growth, and accountability, as well as the many opportunities within our company. We also appreciate your acknowledgment of Clarity as a key theme—this remains one of our main areas of focus for our organizational health (based on our employee feedback), and we are committed to sustaining and strengthening it. We’d love to hear your insights on where we can continue to improve. Please don’t hesitate to reach out to HR, or if you want to connect more confidentially, HRConfidential@diligent.com—your input is invaluable as we work to enhance clarity and focus across the organization.
4.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Fast moving environment. Very good company culture. Whole ownership over application.

Cons

Not the highest salaries. Employee focus declined in the last couple years.

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Diligent Response
1y
Thank you for sharing your feedback! We're thrilled to hear that you value our company culture, the fast-moving environment, and the ownership you have over your work. We also acknowledge your points on salary and employee focus. While we strive to remain competitive, we’re always looking for ways to improve in both of these areas to better support our employees. It’s great to know that you consider Diligent one of the best places to work in Budapest! Please don’t hesitate to reach out (to your HR Business Partner or connect with us at HRConfidential@Diligent.com), if you have any further suggestions or insights or ideas on where you'd like to see enhancements for a better employee experience. We value your input as we continue to grow and improve.
Viewing 169 - 171 of 853 Reviews

Glassdoor has 931 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.