Diligent reviews

3.1

50% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

44% positive business outlook

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

852 reviews
3.0
Nov 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people and team culture in the day to day work

Cons

Company has made a terrible decision trading the knowledge and skills of its team for cheaper dev in Eastern Europe under the guise of consolidation Company is strangled by the Finance department which suffers from nepotism and empire building at the very top levels. Upper management structure makes the technology part of the business subservient to the Product organization.

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Diligent Response
5y
Thank you for your thoughtful comments. We agree our people and culture are the foundation for our success, and we are glad to count so many talented individuals as part of the team. At the same time, we acknowledge your feedback. All areas of our business are critical to serving clients successfully, and one of our core beliefs is to ensure every employee feels challenged and supported. The planned changes we are making across Diligent are intended to simplify our org structures, facilitate more collaboration between our product and technology teams, and ultimately enhance the client experience. I strongly encourage you to share your personal feedback with your manager or HR business partner at HR@Diligent.com. Thank you again for taking the time to comment – your honest assessment is an important source of information for us and we want to work together to address the topics you’ve raised. - Avigail Dadone, Chief People Officer
2.0
May 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of the team is quite talented, positive, bring great energy and collaborate well.

Cons

Much of management doesn't understand the day to day, communication needs to be reviewed much more efficiently among different departments.

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Diligent Response
6y
Thank you for your feedback. We agree that our team is made up of some of the brightest and most talented folks in the business. We also acknowledge that communication could be better, and we are working on that. We’ve grown quickly over the past few years and continue to work on cross functional teamwork and collaboration across departmental lines, especially when it comes to addressing client needs. Please know that we appreciate your insight, we hear you and will act on it. We are constantly looking for ways to improve and trying new solutions to support the scale of our global team, and we will use this an opportunity to focus on additional ways we need to get better. - Avigail Dadone, Chief People Officer
1.0
Sep 15, 2025

Do not make the mistake of working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was paid well but I got lucky. Not a lot of people are paid well here.

Cons

I had heard some insight from a friend who still works there and sounds like they are treating her horribly so I felt like I should voice my experience and why I left. Diligent is NOT an easy place to work. The culture is tense and the furthest thing from positive or happy. It feels cult-like where speaking up would get you a target on your back. You don't feel like a real human at Diligent. It's clear, you are just a number. Leadership was always switching gears. You'd have one strategy roll out and then the next month some complete new direction. And you'll see leadership leave frequently as the strategy changes. The company went hybrid so forced employees back into an office after years of hiring all over. Doing this all while paying people below market rate in the most expensive places in the country. The workload is undoable across most teams and DO NOT work really hard thinking hard work pays off here. This company will not promote you for your good work and your boss will get replaced with someone externally whether they are qualified or not. Your diligent career will start and end with the title they gave you so make sure you are looking for just a 1-2 year stepping stone if you are going to accept an offer there. In all, you should fear getting fired or laid off. They are a mess. Run. Avoid. Don't work for this awful company.

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Diligent Response
8mo
Thank you for sharing your experience and perspectives with us. We are deeply concerned to hear about your experiences regarding the work environment, strategies, compensation, and career advancement at Diligent. Such feedback is invaluable, and we are committed to carefully considering it as we strive to create a better workplace for everyone. If you have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.
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