Pros
Pay is higher than most retail places. Fun working with a diverse group of people of different ages and backgrounds. Hour lunch break regardless of being full time or part time.
Cons
Sometimes they pay you late around the holidays. Sales associates are required to do everything: taking out the trash, wiping down mirrors, cleaning fitting rooms, dusting fixtures, inventory, visual merchandising, putting away new clothes, training other associates, counting monies at registers. All of this while trying to meet the unrealistic daily sales quota. Management is very unfriendly and hard to approach. They look down on sales associates and are constantly yelling instead of asking nicely to have things done. Scheduling is tough if you work full time. You will be required to work every Saturday and almost every Friday and with the occasional Sunday off. Required to stand on your feet for 8 + hours. No 15 minute breaks outside of your lunch break. Having to constantly (daily!) stay past scheduled time to clock out due to other areas not organized. Immense pressure to fulfill unrealistic daily sale quota including competing with your fellow associates for sales. Dillard’s promotes itself as a high end department store comparable to Saks but does not provide any incentive to open a credit card like Saks or Nordstrom making it card to convince customers to open a credit card. Employees are required to get 1 credit per 40 hours worked but it is hard when the company does not provide incentives to loyal customers. No stability in department. People are constantly leaving which results in managers making you move from your current area to another or have you cover multiple areas resulting in fatigue and decline in sales. Hard to move up in management unless you are best friends with managers. I’ve seen unqualified people get management positions because they are friends with managers.
