Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Aug 29, 2018
Recommend
CEO approval
Business Outlook

Pros

25% Discount + Additional discount days on overpriced merch.

Cons

Everything else. Complicated pay scale. They tell you they will raise your pay if you reach a certain SPH. But then when you approach them about getting a raise they won't give it to you. Expectations on sales goals are ridiculous. They're quick to cut your pay but slow to give you a raise. If you have a family. Especially if you have kids this is definitely not the job for you. If your children get sick or you have to take them to the doctor they will Mark you as an unexcused absence. if you call in sick will call you a few hours later to see if you're feeling better and try to make you come in. if something is wrong with your kids they'll tell you to make other arrangements and have someone else other than you keep your kid so that you can come in. If you're a business manager you're not allowed to have two consecutive days off unless it's your weekend off which is only a Saturday and Sunday. So good luck trying to have any type of life work balance because your off days might be Monday and Wednesday. Or you might not even get to off days which happens regularly. They'll give you a Six-Day work week but the way that balances out is you might work Tuesday through Saturday of one week and then that following week work Sunday through Wednesday and not be off until Thursday so you practically worked almost 10 days straight. They allow racist store management to keep their positions. They allow upper management to treat the Associates in any kind of way. they'll force you to follow customers that they THINK are stealing and then put the blame on you if the customer contacts corporate. Do yourself a favor and stay far far away from Dillards

1.0
Aug 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Great associates. I met some of my closest friends working here.

Cons

Work/Life balance is non-existent. Management is awful. Corporate is even worse. From the top down, policies that promote micromanagement and unfair treatment are passed down. Training is minimal, registers and computers are archaic, the workload is almost unmanageable at times, hours are awful. There is no HR department aside from the Assistant Manager of your store, so there is nowhere to turn if you need to speak to someone about policy. Paid time off and sick time are a joke--good luck if you are injured or need to take a leave due to illness. The pressure for sales is too intense for a job of this level. Personally, I had Account Managers texting and calling on my off time to harass me about sales, and my store managers threatening my job on an almost daily basis. Management is inherently distrustful of employees which creates a really hostile work environment.

1.0
Jul 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Loved the product I was working with and the interactions with vendors.

Cons

Terrible upper management, no direction, doesnt report to employees how the total company is performing, horrible pay about $30K under the average, little to no growth opportunity.

Viewing 76 - 78 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.