Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Dec 20, 2017

Beware of Management

Recommend
CEO approval
Business Outlook

Pros

The experience in general - the independence with your work, the vendor relationships you will build, apparel markets. It's a great beginner job.

Cons

The management is extremely difficult. Not willing to make changes for individuals, boost moral, offer any type of incentives. Horrible vacation, lower if not lowest salary offered in the marketplace, mediocre benefits. There's very little opportunities within the company. Work life balance is lacking.

1.0
Dec 5, 2017
Recommend
CEO approval
Business Outlook

Pros

I Appreciated at least having income.

Cons

Everything!! Management playing favoritism, backwards systems and policies, unrealistic selling goals for sales team and no additional bonus if goals were made, (just get to keep your job). Very toxic environment that starts at the top and trickles all through management and gets aired out over the hard working sales people. Management is not held accountable for their mistakes or bad behavior. They don't do anything but gossip and flirt with salespeople. There is extreme intimidation shown to those less favored. Nothing in place to protect the sales person unless there is a manager that sees them as a favorite. I worked there as an assistant manager and saw sales people terminated just because another salesperson (who was a favorite by a manager) didn't like that person and no other legitimate reason. Everyone knew about it and nothing could be done. Don't work here because you will not have any protection, they will keep you from moving up if you do not kiss butt and you could be blamed for something you didn't do and no one will help you. Even the VP of the company came for a visit and you could tell he was the same way. So it truly does start at the top.

3.0
Nov 27, 2017

Eh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High Pay. Focus on your own department Good discounts

Cons

Trash management. Department managers only cared for themselves. Unreal sale goals.

Viewing 79 - 81 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.