Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
avatar

Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Oct 23, 2008
Recommend
CEO approval
Business Outlook

Pros

If you want to realize that your degree is worth more than folding clothes, go to work for Dillard's. It will make you appreciate working hard and studying in college, which will consequently make you realize that you should look for a job in another industry/retailer. In addition to this, you get a discount on store merchandise, but as with most things at Dillard's there is a catch.... you have to work at the store for at least 30 days and, here is the real clincher, you have to get the store credit card in order to recieve your discount. Only then can you get the 25% off.

Cons

EVERYTHING. Dillard's is such a sketchy place to work at. Not only do the store managers play favorites and base promotions on those favorites, they also expect you to make your sales based on 'last year's sales figures' even when there is NO possible way you could ever make those sales since you have less inventory in the present year than you did in the past. Your bonuses are based on if you make these sales or not so you get completely screwed, every year. Also, the 'mark-up' and 'mark-down' system they have is a complete load of crap and stuck in the stone ages. Dillard's will never become a leader in the retail industry if they keep wasting time and money on this terrible system that they have in place.

1.0
Oct 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The pay and the people. The pay starts off generally better than other retail stores. You can get a 10% pay increase if you actually meet their outrageous pay quota every six months. However, it is possible if you just steal sales from other employees. Then, you are just making serious enemies.

Cons

Associates are fighting tooth and nail for sales, as they are based on a quota system. If biyearly quotas are not met, expect a 10% decrease in pay. Usually they will just fire you first, before you actually get your pay decreased anyway. Management are just over-glorified sales associates that were "sharky" enough to make their sales qoals and get promoted.

3.0
Oct 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Dillards has a great training program and they also have lots of opportunities They also have numerous internships available for either buying or store management if you are a college student. I did an internship with them and was offered a assistant sales area manager and was offered a $37,000 salary. It's a great company to work for if you want to work in retail. I think they care more about their employees versus other retailers. Through my experiences I felt they were the warmest and felt some rudeness from the Macy's crew.

Cons

They are extremely traditional. They do not advertise or have sales frequently.

Viewing 8350 - 8352 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.