Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Oct 3, 2008

Dillards standards drop dramatically

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discount is very inticing, and with sales you can outfit yourself or your home for a small sum. They do offer extra discount days to employees fairly regularly.

Cons

Limitations of salary increases and ineffective management. Upper management who never speaks or even looks at you in passing but dosen't hesitate to scream at you if there's a problem. It's also difficult to not spend all your salary at Dillards, some pressure from dept. heads to help them "make their day" in sales.

2.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

The money! That's what lured me in. Dillard's was the top paying company in my town. I was with the company for two years. I started as a cashier and quickly worked my way up to management. When I became a manager I was making more than my boyfriend who had been a manager in retail for almost five years. If money is important to you, then Dillard's is your spot. Oh, and the employee discounts were great too!

Cons

Gee, everything else just sucked. Ridiculous, never-ending hours especially for managers during holidays and inventory. There was no benefits provided. You'd think if a company expects their managers to work 50-80 hour weeks they would provide medical insurance for them for when they're passing colds to each other. As for the sales associates getting paycuts is just ridiculous. They don't work on commission, but they have sales goals to reach that are just outrageous. Because of these goals all the associates are constantly fighting with each other. Also, with the exception of a few good people, upper management is really snooty. They're good about kissing the right behind especially when the Dillard's visit the stores.

4.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

i'm in sales and enjoy dealing with people.

Cons

the more you do, the more work they give of someone else's, without added compensation.unaffordable medical benefits package.

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